About the Opportunity

Job DescriptionAssistant Manager - Cashflow Processing

Title                

Department      Client Service Operations

Location          Ireland

Reports To       Senior Manager - Client Service Operations

Level                Assistant Manager

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we.  We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and  would  welcome  a  conversation  with  you  if  you  feel  you  might  benefit  from  any  reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About your team

Client Service Operations (CSO) is a global team that plays a critical role across Asset Management Delivery in delivering the successful onboarding of retail funds, supporting other operational teams across ISS, Trading and Distribution. This team ensures that all Client Servicing Operational activities are met for our clients' across our Global FIL investment fund ranges and segregated mandates.  Our responsibility spans the onboarding lifecycle of retail funds, the full custodian set up, data and system set up and the processing of investor cashflows for our segregated mandates.  Our goal framework has three core priorities:  client retention, business growth and scale and efficiency. Our colleagues are the foundation of the business, and motivated, winning teams delight our clients and build our business prosperity.

About your role
 

We are seeking a detail-oriented and highly organized Assistant Manager to join our Investor Cashflow Operations team. This role will focus on the accurate and timely execution of investor cashflow activities, including subscriptions, redemptions, distributions, and transfers. The successful candidate will ensure operational integrity, maintain strong controls, and collaborate with internal stakeholders to deliver exceptional service in a fast-paced environment.

Key Responsibilities:

• Execute and oversee daily investor cashflow transactions with precision and adherence to deadlines.
• Maintain robust controls to mitigate operational risk and ensure compliance with internal policies.
• Liaise with internal teams (Fund Accounting, Global Mandate Services, IBOR Ops) to ensure seamless processing.
• Identify process improvement opportunities and contribute to efficiency initiatives.
• Support the Senior Manager in capacity planning and managing key stakeholder expectations.
• Assist in implementing automation tools and participate in change projects as required.
• Due to the international nature of our business, you may be asked to work on a public holiday. Should you be required to work on a public holiday, you will be eligible to receive a day’s holiday in lieu.

About you

• Bachelor’s degree in Finance, Business, or related field.
• Minimum 5 years of experience in fund servicing, fund administration, or transfer agency.
• Industry Knowledge – strong understanding of asset management operations, trading flows and investor transactions.
• Problem Solving – ability to identify areas for improvement and propose effective solutions.
• Time Management – manages competing priorities and meets tight deadlines.
• Collaboration – works effectively with internal and external stakeholders.
• Operational Excellence – experience in standardizing processes and driving efficiency with knowledge of working with AI / robotic tools an advantage.
• Attention to Detail – ensures accuracy and quality in high-volume environments. Strong analytical skills and the ability to navigate complex challenges, identify solutions, and implement corrective actions effectively.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.