Assistant Service Manager - Cork

We have a vacancy for an Assistant Service Manager in our Cork depot. The successful candidate will be responsible for aiding in the day to day running of a busy service department.

The ideal candidate should have a management background preferably in construction plant equipment or motor trade , display excellent communication, administrative and organisational skills and be commercially orientated.

Duties and Responsibilities:

• Processing of paperwork
• Liaise with service engineers on a daily basis
• Pre plan and co-ordinate work for a team of engineers
• Deal with customer queries in a timely manner
• Communicate with other departments in the business where relevant
• Weekly / Monthly reporting
• Promptly resolve account queries where necessary
• Update and communicate effectively with Service Manager/Director
• Manage expectations for significant customer base

Key Experience and Skills:

• 3 years relevant experience preferable
• Excellent communication skills on all levels
• Knowledge of construction plant equipment or motor trade a distinct advantage
• Strong computer knowledge including Microsoft Office
• Deadline focused with the ability to prioritise tasks
• Customer service orientated
• Ability to work on own initiative

Full-time Role: Monday to Friday 8.30-5.30.