Automation Manager

Job Description Summary:

The Automation Manager position is responsible for ensuring effective Operation support, rapid breakdown response, structured troubleshooting, and the coordination of root cause analysis for automation, control system, electrical, and data-related issues impacting manufacturing operations. The Automation Manager will provide leadership to the Operation Support Help Desk team, ensuring issues are prioritized, escalated, investigated, and resolved in a controlled and timely manner.

What You’ll Do for Us 

• Manage day-to-day automation support team performance, ensuring timely response, escalation, and resolution of shopfloor issues. 
• Align daily workload with support staff, prioritizing breakdowns, repeat issues, corrective actions, and planned support activities. 
• Attend operation meetings, root cause reviews, and breakdown reviews to ensure automation issues are understood, assigned, and tracked. 
• Lead troubleshooting and root cause analysis for automation, control system, electrical, and data-related production issues. 
• Manage automation equipment availability, supporting rapid recovery from breakdowns and reducing repeat interventions. 
• Support HITT activities through technical input, investigation support, data analysis, and ownership of agreed actions. 
• Deliver local automation improvement projects focused on OEE, system reliability, equipment availability, and process improvement. 
• Ensure support activities are completed in line with safety, quality, GMP, cyber security, and change control requirements.

Qualification & Requirements 

• Degree qualified in Electrical Engineering, Automation Engineering, Control Systems, or a related technical discipline required.
• Strong experience leading automation, electrical, controls, or production support teams in a high-volume manufacturing environment. 
• Proven ability to manage day-to-day Operations support, including workload prioritization, breakdown response, escalation, and follow-up. 
• Significant hands-on experience with PLC systems, batch process control, HMI, SCADA, industrial networks, and manufacturing data systems. 
• Experience with Ignition, FactoryTalk Batch, Rockwell PLCs, SAP, WMS, OEE, or similar production and warehouse system integrations is desirable. 
• Strong root cause analysis and troubleshooting capability across automation, electrical, control system, equipment, and data-related issues. 
• Ability to lead local improvement projects focused on OEE, equipment availability, system reliability, standardization, and repeat issue reduction. 
• Strong communication and stakeholder management skills, with the ability to work effectively with operations, maintenance, engineering, quality, warehouse, IT, and senior management. 
• Commercially and operationally aware, with the ability to balance operation priorities, compliance requirements, technical risk, and resource constraints. 
• Strong analytical capability, including the development and use of metrics, reports, trends, and data insights to support decision making. 
• Self-driven, adaptable, proactive, and capable of working in a fast-paced production support environment. 
• Experience managing change in a team-based manufacturing environment, including change control, testing, communication, and controlled implementation.

What We Can Do For You 

• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.

• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.

• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

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Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.