Billing Platform Systems Analyst

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role

Analyze user requirements to determine BillingPlatform system configuration and/or customization.  The BillingPlatform Systems Analyst is a software development role. Depending upon which features of the platform are required, the developer may be required to execute basic software development tasks up to advanced web and database development skills.

What will you be doing

• Analyzes user requirements to determine BillingPlatform system configuration and/or customization, evaluates business need for system customizations, conducts appropriate cost/benefit analysis and produces technical designs for identified customizations.

• Analyzes systems specifications and uses the latest analysis tools to represent business/technical processes in a system solution.

• Builds application pages, queries, programs and reports to support business needs.

• Codes individual modules and functions as identified through technical design, develops conversion and implementation plans and ensures successful implementation of BillingPlatform system changes, monitoring changes for increased efficiency.

• Takes proactive measures to ensure optimal application and system performance and works with the BillingPlatform Architect to address any performance issues.

• Writes and executes thorough technical and functional test plans to ensure BillingPlatform system changes are working properly including the use of batch scripts, online processes, databases or interface files.

• Installs new application solutions, changes or enhancements made to BillingPlatform using release management tools and/or processes.

• Ensures migrated changes are properly implemented and available to users.

• Coordinates with Business analysts and/or other internal professionals to define detailed requirements, analyze business needs and validate solutions with clients and translate into configuration and/or customization technical design.

• Through research and knowledge of BillingPlatform best practices, determines most effective technical approach to define and resolve identified problem(s) with assistance and minimal client impact.

• Provides new and innovative alternative solutions to system challenges.

• Other related duties assigned as needed.

Educational Requirements

Bachelor’s degree in computer science or information technology or the equivalent combination of education, training, or work experience.

What you will bring:

• Experience with BillingPlatform Billing and/or Revenue Recognition is preferred, with completion of available BillingPlatform Technical Certifications

• Experience with other industry-leading billing solutions, CRM applications or ERPs is required (i.e., Zuora, Aria, Salesforce, Oracle, etc.)

• Knowledge of the financial services industry is beneficial

• Requires experience in full life cycle development with an emphasis on incremental, iterative development and deployment

• Requires proficiency in logical data modeling and business process modeling

• Demonstrates proficiency with API based development including the ability to construct, test, debug, and optimize complex workflows implemented utilizing both SOAP and REST APIs

• Proficient with standard web application development languages including JavaScript, HTML, and CSS

• Advanced BillingPlatform development, including  Advanced Reporting, Advanced Formula using BillingPlatform Query Language (BPQL), Widget Development, API Integrations and Custom Development

• Experience with relational databases and ability to construct, test, debug, and optimize complex queries.

• Good understanding of system customization and use of recognized best practices

• In-depth knowledge of system configuration and security concepts

• Strong analytical, statistical and problem-solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Communicates ideas both verbally and in written form in a clear, concise and professional manner

• Ability to understand and apply technical concepts

• Ability to solve problems using learned techniques and tools

• Team skills, including the ability to establish and maintain effective working relationships

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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