Business Process Specialist

Business Process Specialist

Industry : Pharmaceutical

Department: Technical Operations

Role Summary:

We are seeking a highly organized and detail-oriented individual to join our Technical Operations department as a Business Process Specialist. In this role, you will be responsible for streamlining and optimizing business processes, with a primary focus on effective onboarding, personnel development, and communication strategies.

Essential Duties and Responsibilities include, but are not limited to, the following:
Onboarding Optimisation: Develop and implement efficient and effective onboarding processes for new hires, ensuring smooth transitions and comprehensive training programs.
Personnel Development: Collaborate with departmental leaders to identify training needs and opportunities for skill development among team members. Design and facilitate training sessions, workshops, and mentorship programs to foster professional growth and advancement.
Communication Enhancement: Evaluate current communication channels and protocols within the department and propose improvements to enhance clarity, transparency, and overall effectiveness. Implement strategies to encourage open communication, collaboration, and knowledge sharing.
SharePoint Architecture optimization: Utilise SharePoint architecture knowledge to optimize platforms for optimal visualization, data management, and communication. Design and implement customized SharePoint solutions to streamline processes, enhance collaboration, and improve data visualisation.
Process Improvement: Analyse existing business processes and workflows to identify areas for optimization and automation. Develop and implement solutions to streamline operations, improve efficiencies and increase productivity.
Documentation and Compliance: Maintain accurate and up-to-date documentation of all processes, procedures, and training materials. Ensure compliance with company policies, industry regulations, and best practices.
Cross-Functional Collaboration: Work closely with other departments, including HR, IT, Procurement and Quality Assurance, to ensure alignment of processes and initiatives. Collaborate on cross-functional projects and initiatives to drive continuous improvement and innovation.
Contract Management and Procurement: Manage Inventory tasks such as contract management and procurement processes for contract renewal, purchase order management and vendor management. Ensure compliance with company policies and regulatory requirements.
Vendor Base Rationalization: Analyse and rationalize the vendor base to optimise costs, streamline operations, and improve efficiencies. Identify opportunities for consolidation of vendor base and implement processes to monitor vendor performance and ensure alignment with organisational goals.

Education and Experience:
Batchelor’s degree in Business Administration Management, or a related field.
Proven experience in business processes improvement, project management or organizational development.
Strong analytical skills with the ability to identify problems, evaluate options, and implement effective solutions.
Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organisation.
High proficiency on SharePoint architecture, Microsoft office suites & power apps.
Skilled in process mapping, workflow analysis, and project management tools.
Knowledge of relevant industry regulations and compliance standards.
Experience in Technical Operations or a related field is a plus.
If you are passionate about driving operational excellence and fostering a culture of continuous
improvement, we encourage you to apply for this exciting opportunity.

Contract Duration: 12 Months

Location: Limerick