Case Managers

Job Summary

We are seeking an experienced and highly organised Case Manager to oversee and coordinate a complex care package in Dublin. The role will ensure the delivery of safe, effective, and person-centred support, while managing the day-to-day operation of the package in line with best practice and regulatory standards

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Key Responsibilities

• Provide overall leadership, coordination, and oversight of the care package to ensure consistent, high-quality service delivery


• Develop, implement, and regularly review weekly support plans and staffing schedules, responding to changing needs


• Liaise with relevant stakeholders, including healthcare professionals, support staff, family members, and external agencies


• Oversee medication management processes, including ordering, collection, storage, and administration protocols in line with HIQA standards and organisational policies


• Coordinate shopping, household management, and daily living supports in accordance with the individual’s assessed needs and preferences


• Act as the primary point of contact for family, ensuring appropriate access, communication, and involvement


• Supervise, support, and guide care staff, including induction, ongoing supervision, and performance management


• Ensure compliance with HIQA standards, safeguarding policies, and all relevant legislation


• Monitor and manage allocated budgets and resources effectively


• Maintain accurate, up-to-date records and reporting in line with regulatory and organisational requirements

Requirements

• Proven experience in complex care, disability services, or case management


• Strong organisational, leadership, and interpersonal skill


• Experience overseeing care delivery, medication processes, and compliance framework


• Ability to work independently while coordinating a multidisciplinary team


• Full driving licence and access to a vehicle (desirable depending on package location

Key Attributes

• Strong commitment to person-centred care and dignity


• Excellent problem-solving and decision-making abililty


• Ability to manage complex and evolving care needs


• Professional, dependable, and proactive approach