Client Account Administrator

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Specialist, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: 

Financial Management

• Supporting client engagement teams with the key risk management tasks on engagements 

• Undertakes management of all financial procedures relating to engagement time and expense costs and billing. 

• Manages all client fee approvals and billings process. 

• Prepares budgets , monitors project costs and expenses 

Administration 

• Manages own and client documents effectively  

• Manages the administrative side of certain engagement procedures (such as Risk management onboarding, Independence, confirmations, inter- office instructions and reports). 

• Manages and maintains all team trackers 

• Provides support with proposals and client onboarding procedures 

Project Management 

• Organises calendar of team and client meetings and conference calls; collates and distributes agendas, minutes and actions where required. 

• Co-ordinates and assists in preparation of materials for negotiations/proposals/presentations/project deliverables. 

• Manages staffing and facilities  for the project and the team. 

• Creates, develops and monitors project plans, and suggests solutions to issues encountered (time management, resources, budgetary constraints, etc.) 

• Utilises our digital suite to create trackers and monitor progress and deadlines. 

Research 

• Review and research PwC and Global policies and procedures and act as a subject matter champion for the team, with a particular focus in the following areas; Risk management, Independence, client service approvals and PwC data and financial systems.   

• Updates team on relevant business and industry news and issues. 

• Collates and analyses information from a wide range of sources for distribution to team 

• Has undertaken a course of study at third level however, a degree is not essential.  

• Prior work experience (ideally from an administrative/analytical background within corporate/professional services environment).  

• Candidates with a degree require at least 1-2yrs work experience, candidates without a  degree require at least 3-5 yrs work experience. 

• Self starter with the ability to juggle multiple projects and meet tight deadlines; proactively identifies and suggests possible project strategy improvements. 

• Excellent project management skills and ability to manage relationships at all levels within PwC and within the client's organisation. 

• Experience of analysing financial or statistical data and is numerate and analytical, takes pride in delivering accurate and thorough work. 

• Proficient in using Word, PowerPoint and Excel.   

• Proven organisational, analytical and problem-solving skills. 

• Possesses excellent written, verbal and presentation skills. 

• Excellent communication and interpersonal skills that allow you to thrive in a team environment. 

• Commitment to providing excellent client service.