Client Development Manager

About the Job

You will be responsible for managing a portfolio of NIQ Brandbank’s Key Supplier accounts. These customers are of strategic importance to Nielsen Brandbank and part of your role will be focused on delivering revenue, service alignment and strategic positioning of key products and services. You will be the primary point of contact, supporting your clients with item submissions, account queries and any other business needs on a day-to-day basis. You will also be responsible for securing client renewals and the generation of New Business revenue for your portfolio of clients, with a particular emphasis on increasing the volume of content on our platform and adoption of SAAS services. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction KPIs. The ideal candidate will be comfortable influencing senior external stakeholders, have strong sales skills, a track record of using data and tools to drive business growth and be comfortable with owning their own diary.

Your Responsibilities 

• Delivering core revenue targets, primarily focused on securing Annual Renewal revenue, but also supporting additional volume and increased New Business spend.
• Accurately forecasting revenue to the Senior Client Delivery Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion.
• Developing a full understanding of the NIQ Brandbank value proposition.
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.
• Using the above knowledge to create Account Development Plans in partnership with our Client Development Managers. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.
• Engaging your clients to establish a good operating rhythm for new item submissions and product revisions, with a goal of ensuring we have 100% coverage month on month for all our Retail partners requesting content.
• Working with our operations team to ensure items are scheduled for delivery, and managing any queries or issues related to those operational processes.
• Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.

A Little Bit About You 

If you are a strategic salesperson with a proven track record of achieving and exceeding sales targets and KPIs and thrive in a busy environment, this role is for you! We are looking for an influential sales professional to drive growth in some of our larger customers. Preference within the FMCG sector preferred but not essential. The role is located in Swords, Dublin with the option of Hybrid working.

Your Qualification 

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives, ideally with high value / blue-chip clients in a Commercial function.
• Demonstrable sales and key account management experience.
• Experience in strategic sales planning and implementation, including pipeline management within high value / blue-chip clients in a Commercial function desired.
• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment · Highly organized and able to prioritise workload, driven, with good time management skills and excellent attention to detail.
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively. This includes the ability to present at Board Level and control meetings to your desired outcome.

What We Offer 

• 44,000 EUR - 46,000 EUR Annually. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
• In addition, a variable remuneration, for example in the form of a performance- or sales-related bonus, may be granted for this position.
• Insights into NIQ Brandbank's Retail & FMCG industry and current market developments
• Opportunity to work on exciting projects with well-known clients
• Flexible working hours 
• A motivated, international team
• The opportunity to take on responsibility and contribute your own ideas

Other Things You Should Know 

• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out or for which you will be trained.
• There may be requirements and opportunities for travel, both nationally and internationally, as part of this role.
• This role will be eligible for The NIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on performance against revenue targets and any other relevant KPIs.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion