Client Executive

Responsible for managing the full lifecycle of Client engagement(s) to include business consulting, strategic planning, growth, direction, marketing, sales, delivery, and profit and loss. Manages Client financials based upon business objectives and service level agreements while meeting revenue goals. Collaborates with Delivery Leaders who manage and coordinate tasks and resources to ensure that Client needs and contract requirements are satisfied. Responsible for providing appropriate deliverables to meet Client needs. Expected to spend 75% of time focused on account growth and innovation, the remaining 25% split between directing account activities and Service Delivery Overall ownership of assigned Client relationship(s). Negotiates and owns the Client contract. Builds and maintains advisory relationships with senior executive level Clients and Client influencers. Engages in all phases of selling and provides direction for delivery of Client solutions. Ensures positive Client experience and satisfaction as reflected by continuously improving NPS scores. Responsible for revenue and profit goals and effectively manages P&L across multiple deal structures. Directs the efforts of others in the achievement of the strategic and operational objectives of the group. 15+ years of experience in Account management and Strategic planning. Experienced at creating account strategies based on the deep understanding of Client's business strategy, business agenda as well as strategic initiatives. Experience identifying, developing, and managing relationships at the senior executive and C Suite Levels. Need to demonstrate knowledge of both the business and personal factors that influence decisions at these levels Demonstrate experience at utilizing industry, technology, and client knowledge to successfully position company to convey differentiating solutions to win business. Experience with global solutions and service delivery models. Strong negotiation skills