Client Lifecycle Management Senior Specialist

About Our Client: 

Our client is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, they deliver end-to-end solutions and exceptional service to meet their clients' needs.

About the Team & Business Line: 

The Client Lifecycle Management ("CLM") team is part of a leading global group of companies and is responsible for the onboarding and ongoing due diligence of Banking and Fund Administration clients in accordance with anti-money laundering ("AML") and know your customer ("KYC") regulations. The main objective of the CLM team is to protect the organisation and the wider financial industry from being used for money laundering and terrorist financing purposes. Within the CLM team, performance is driven through programmes, team interventions, coaching and training, continuously assessing organisational needs, designing best-practice in-house training programmes, and managing the development and delivery lifecycle through to supporting transfer of learning and evaluation.

What We Offer: 

An exciting role as CLM Senior (KYC) Specialist within the CLM Europe team. The CLM (KYC) Specialist is responsible for conducting customer due diligence (including a risk assessment) at onboarding, and ongoing due diligence and maintenance during the customer lifecycle in accordance with the organisation's policies and procedures. You will also serve as a first point of contact for questions from CLM Specialists and may be involved in providing training for other CLM staff. The organisation uses industry best-practice CLM software for Client Lifecycle Management processes. You will work in a dynamic team based in Europe for an industry leader with plenty of career opportunities.

Responsibilities

• Validate, verify, analyse and process customer due diligence documentation and information in accordance with the organisation's ML/TF policy and procedures.
• Review and analyse customer and related parties scanning results.
• Support CLM (KYC) Specialists based on your expert knowledge.
• Communicate effectively with internal stakeholders (e.g., Supervisor, Relationship Managers) and respond in a timely manner to emails and telephone requests.
• Follow up on pending items in a timely manner to meet internal service level agreement (SLA) deadlines.
• Report and escalate non-conformities to your Supervisor in a timely manner.
• Participate in specific projects as they arise from time to time.
• Participate in the organisation's training programme.
• Maintain a thorough understanding of, and adherence to, the organisation's policies, procedures and systems.

• Bachelor's degree.

• At least 2 years of experience in KYC/AML and client due diligence reviews, preferably in the offshore sector or fund industry.
• Strong communication skills in English, both verbal and written.
• Strong problem-solving and analytical skills.
• Good knowledge of Microsoft Office applications (e.g., Excel, Word).
• Collaborative team player.
• Ability to assimilate the requirements of the role quickly, with an eagerness to learn.
• Knowledge of the alternative investment and financial industry is an advantage.

12-month FTC.

Salary to be discussed.