Job Description - Customer Growth Associate, SBS Scaled, GCS (French)
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
The Scaled team is a sales team designed to grow small-sized companies in France with significant expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business. In this role, you will be on the front-line promoters to represent Google. The majority of your time will be spent establishing relationships by conducting regular phone consultations and sales pitches with a large portfolio of clients. You will use your problem-solving and objection handling skills to operate in a fast-paced environment, reaching for business growth and productivity goals. Using commercial acumen, you will uncover the business needs of Google's key clients and achieve their marketing objectives while driving incremental agreements through our industry leading advertising solutions.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
Manage large accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
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