Customer Service Executive

Job Title: Customer Service Executive

Salary: Negotiable pending experience + free parking, pension, Life assurance, discounted healthcare and attractive bonus.

Location: Dublin City South (30 minutes from City Centre)

Contract: Full time permanent 37.5 hrs per week

Work Model: Monday- Friday, normal working hours.

One of our global service clients is currently seeking customer service executive to join their team. This is an exciting opportunity to work as a customer service representative with a large global company. The successful candidate will provide an excellent customer experience to all customers and clients by managing inbound and outbound queries.

Responsibilities:

• Answer inbound customer queries and be the first point of contact
• Achieves agreed performance levels including any call management measures
• Ensure all customer queries are dealt with efficiently and in a timely manner
• Carry out general administration duties daily.
• Develop relationships and build rapport with our customers and business partners to ensure customer satisfaction

Requirements:

• Strong customer service and administration skills
• Ability to manage multiple tasks concurrently and prioritise
• Excellent communication skills
• IT proficient
• Must be a self-motivated individual with an eagerness to learn and develop
• Flexibility
• Strong attention to detail

If you are interested in this role, please apply to Emily Mason via the link below

Job Information

Job Reference: BBBH13119_1707516601

Salary:

Salary From: £30000

Salary To: £33000

Job Industries: Multilingual & Call Centre

Job Locations: Dublin South, Dublin

Job Types: Permanent

Job Skills: Call Centre, Customer Service, Sales Advisor, Customer Service Advisor

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