Customer Service Executive

Location: Dublin City South (30 minutes from City Centre)

One of our global service clients is currently seeking customer service executive to join their team. This is an exciting opportunity to work as a customer service representative with a large global company. The successful candidate will provide an excellent customer experience to all customers and clients by managing inbound and outbound queries.

Responsibilities:

• Answer inbound customer queries and be the first point of contact
• Achieves agreed performance levels including any call management measures
• Ensure all customer queries are dealt with efficiently and in a timely manner
• Develop relationships and build rapport with our customers and business partners to ensure customer satisfaction

Requirements:

• Strong customer service and administration skills
• Ability to manage multiple tasks concurrently and prioritise
• Must be a self-motivated individual with an eagerness to learn and develop
• Flexibility
• Strong attention to detail

If you are interested in this role, please apply to Emily Mason via the link below

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