Danish Speaker | Customer Service Agent | Remote in Ireland

Danish Speaking Customer Service Agent | Ireland

We are looking for a positive person with a can-do attitude to join our teamas a Customer Support Technical Agent, this is an entry level role and full training will be provided!

We are recruiting for a fluent Danish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!

Your role will be as a Customer Support Agent working withDanish Business to Business (B2B) queries.

This is a great opportunity for individuals looking to develop transferable skills incustomer service, IT troubleshooting, problem determination, teamwork, and quality control.

The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution.

Responsibilities:

• Answer incoming contacts via phone, email, chat and ticket system promptly and professionally
• Resolve B2B customer queries using the relevant tools and systems.
• Work to achieve individual and team-specific goals.
• Assist with mentoring new hires.

Essential Competencies:

• Fluency in English and Danish
• Good customer service and communication skills
• Friendly and outgoing manner
• Interest in IT

Interested?

APPLY TODAY !

If you would like more information, please contact me on [email protected]