Director of Product & Engineering, Long Stays

Long Stays are one of the fastest-growing segments in hospitality. The guests are different, the economics are different, the operational model is different – and the software most hotels use to run them was built for none of it. This role exists to change that.

As Director of Product and Engineering, Long Stays, you will own this segment end-to-end: the strategy, the product, the technical direction and the outcomes. You will lead a small team of product builders while building yourself – writing specs, making product calls, contributing directly to what ships. Reporting to the VP of Product and Engineering, you are the single accountable owner for Long Stays as a product capability within Mews.

This is not a role for someone who wants to manage at arm's length. The team is lean by design. The expectation is that you are in the work – discovering problems, setting direction, reviewing code and copy, shipping things. You will use AI agents and internal tooling to extend what the team can do, and you will raise the ceiling on what that looks like as you go.

Your success will be measured against a blend of commercial and product metrics – ARR growth, embedded payments revenue, and product north star metrics we will define together. You own both the quality of what ships and the outcomes it drives.

What you will own

• The Long Stays product vision, strategy and roadmap – across hybrid hospitality operators, student accommodation, aparthotels, coliving and adjacent segments – with direct accountability for ARR growth and product north star metrics.


• The full resident lifecycle as a product capability: booking and lead-to-lease (monthly booking engine, tenant screening, contracting, guest verification and document collection); move-in and onboarding; billing and payments (recurring billing automation, SEPA and BACS direct debit, deposit lifecycle, invoice delivery, index-linked rent increases); revenue management and hybrid inventory yield; and the tenant self-service portal.


• Embedded payments revenue as a shared commercial outcome – working closely with the Fintech division to ensure we deliver the best fintech products for this segment and drive them to adoption.


• Technical direction for the tribe: architecture decisions, engineering standards, system health. You are the senior technical voice here as well as the product voice.


• A small team of product builders – setting their context, developing their craft and ensuring they can operate as full teams of 1 on their sub-metrics.


• Hiring into the tribe as it grows, with full accountability for calibration and performance.


• The tribe's relationship with the rest of the organisation – aligning with other tribes on shared infrastructure, coordinating dependencies and representing Long Stays in leadership forums.

How you will work

• You will contribute individually on the highest-leverage problems, not just direct others toward them.


• You will use AI agents, internal skills and automation as the default way to cover disciplines and speed up delivery – not as an occasional productivity boost.


• You will build the tribe's context repository: the research, decision logs, domain models and tooling that let builders pick up any problem without a human handoff.


• You will define the sub-metrics each builder owns and ensure they have what they need to ship against them independently.


• You will set the craft bar – for product thinking, for engineering quality, for how the team communicates decisions.

What we are looking for

• Experience in both product leadership and hands-on product building – you are comfortable moving between strategy and execution in the same week.


• Technical depth: you can engage seriously with engineers on architecture and system design, and you have strong opinions about what good engineering looks like in practice.


• Track record in a vertical or segment-specific product context – you know what it takes to build for a specific customer type and make a business case for it.


• Comfort running a small team with high autonomy. You set the context, not the tasks.


• Fluency with AI-assisted workflows: you use these tools natively, not occasionally.


• Strong commercial instincts. Long Stays has real revenue potential and real pricing complexity. You understand both.


• Experience in hospitality, property management, short-term rentals, student accommodation or a similarly operationally intensive sector is a meaningful plus.

Why this matters

Long Stays is a segment with structural tailwinds – extended business travel, digital nomads, relocation, student accommodation, healthcare placements, assisted living and more. Mews has the operating system, the distribution and the customer relationships to win here. What it needs is a person who can build the capability that makes that real. If that is you, we would love to hear from you.

💰 Salary range:
Pay range location A - USA 
Pay range location B - UK
Pay range location C - Ireland 
Pay range location D - Spain