Engineering Services Manager

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role: 

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.  

The Operational Planning Team are responsible for the management and implementation of national Maintenance Programmes. The team manage Asset Operations Capital Maintenance Process under the SSARA Portfolio, statutory and preventative maintenance programmes. 

The Engineering Services Manager reports to the Operational Planning Manager and leads the engineering services team to deliver the agreed duties and responsibilities.

Main Duties and Responsibilities:

• Lead the Engineering Services Team in managing the end-to-end delivery of the Engineering Services capability and its activities ensuring that industry best practice is followed.
• Responsible for defining, monitoring and reporting Operational Risk and Resilience KPIs and reporting on all areas required by the Operational Risk and Resilience Senior Manager.
• Accountable for delivery of Engineering Services activities for electrical, ATEX and pressure system equipment across the UE asset base.
• Support implementation of the Uisce Éireann Preventative Maintenance Management Strategy and Asset Class Strategies.
• Develop a close working relationship with the Operational Risk and Resilience Teams to ensure close alignment and effective collaboration.
• Develop a close working relationship with key internal stakeholders; Asset Planning, Asset Interventions, Health and Safety.
• Accountable for providing expert engineering support to AO teams, providing guidance in resolving operational challenges.
• Accountable in interpreting complex technical issue and recommending appropriate interim controls, safe operating approaches and resolution of defective assets.
• Responsible for identifying opportunities for capital investment that will reduce operational risk, enhance reliability and improve asset lifecycle performance.
• Accountable in managing the Engineers Services through UE asset management system MAXIMO.
• Responsible for key technical decision-making during urgent situations, ensuring appropriate escalation, documentation and resolution.
• Accountable for technical assessment of maintenance reports.
• Responsible in overseeing the quality and technical competence of contracted activity.
• Provide technical support, advice and guidance to the Incident Response Team during an incident.
• Lead, mentor and develop a high-performing engineering services team. 
• Ensure own knowledge and the team’s knowledge is up to date on the application of current relevant legislation, standards, processes and procedure to support this area of work
• Ensure information from Engineering Services is cascaded to the relevant stakeholder and in a manner which can be understood by all recipients
• Ensure timely and detailed reports are available to the agreed stakeholder to inform of potential incidents, near miss incident and actual incidents. 
• Ensure continual review of the processes that effect the delivery of engineering services 

General Duties and Responsibilities

• Collaboration with key internal stakeholders across the UÉ business including but not limited to; 

• COO – Asset Operations and Customer Operations, Continuous Improvement
• Asset Management & Sustainability, 
• Infrastructure Delivery Directorate,
• Business Services – Supply Chain, 
• H&S team,
• Corporate Affairs

• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. 

• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the COO Directorate and supporting organisation-wide objectives.

• Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team.

• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. 

• Demonstrate the implementation of all company values and behaviours and embed them in team structure and future ways of working

• Other duties as required.

Knowledge, Skills and Experience

• We deliver for customers and communities - Demonstrable experience in Maintenance Management in Electrical, ATEX and / or pressure systems is desirable.

• Relevant third level qualification and or accreditation is desirable and or relevant experience.

• A minimum of 7 years’ relevant experience is required. Experience in the water, utilities or similar industries is desirable 

• We work better together – demonstrated leadership ability, proactive development motivation and engagement of staff

• Experience managing a large team, with strong people, change management and conflict resolution skills. 

• Experience of developing and maintaining effective strategic partnerships with key stakeholders. 

• Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others. 

• We do the right thing - experience of supporting policies, systems and controls and driving the implementation of progressive policies. 

• You will have a proven track record in leadership, change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment. 

• We aim high - able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented. 

The closing date for receipt of applications for this vacancy is 21/08//26.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.