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Job Description :
Guinness Experience Specialist
Dublin, Guinness Storehouse
Full-time, permanent
Closing Date – 16 Feb 2026
Salary: €36,184 + flexible working allowance of €169.58/month
About Us
The Guinness Storehouse (GSH) is Ireland’s leading visitor attraction, in 2022 it welcomed 1.1million visitors from around the world. Since opening in 2000, the GSH has continually evolved as an attraction with seven floors of immersive and sensorial visitor experience including our flagship retail store, bars, restaurants, the Guinness Archive and meeting/event spaces.
We pride ourselves on our welcome, with the warmth and friendliness the Irish are famous for. We recently opened our second Gravity Bar which offers 360-degree panoramic views of Dublin city and over the past twenty years we have invested over €50m into the physical experience to cement our position as one of the leading attractions in the world.
If you have a genuine passion for our craft, our character and consumer experiences, then help us continue the story and build a great career in the process.
Feel inspired? Then this may be the opportunity for you.
About the Role
We are looking for personable, chatty individuals who can get to know our visitors and act as their guide through the world of craft beer. If you enjoy being surrounded by people and you are enthusiastic about customer experience, we'd love to hear from you!
You will be responsible for:
Participate in and lead Guinness Storehouse related duties: deliver connoisseur experiences including regular sessions, Guinness & food evening experiences, media & VIP tours, pop-up immersion experiences, beer sampling and beer events, educate and mentor Guinness Storehouse Assistants on the Guinness Portfolio and brewing processes
Participate in Guinness related duties: open gate brewery, product launches & promotions, trade events, Brewery Tours and represent the brand off site- locally and globally as dictated by business,
An ambassador for the Guinness Brand ensuring excellent standards: Communicate Guinness’s global brewing expertise with a focus on heritage, craft and quality
When Experience Specialists are not required for particular beer roles they will be expected to carry out regular duties as required by the Guinness Storehouse and will be rostered accordingly.
To be successful in this role, you will need:
Possess a friendly, helpful, confident, and engaging personality
Fully embrace customer service standards and be guided by a customer-first mindset
Passionate about customers
Be driven, resilient, open-minded and a team player
Working with Us
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
Contemporary work life balance policies and wellbeing activities
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Worker Type :
RegularPrimary Location:
StorehouseAdditional Locations :
Job Posting Start Date :
2026-02-10Auto-Apply to Experience Specialist Jobs with your AI JobCopilot
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