Facilities Assistant

PURPOSE OF THE JOB

To provide exceptional customer service and workplace support to maintain and improve the client’s workspace and develop best in class service lines to the workplace environment.

MAIN DUTIES AND RESPONSIBILITIES

• Ensure QHSE and maintenance records/documentation is maintained and readily available using CBRE systems e.g., Logbooks, Hazard Reports, training & competency records, eLogbook's, issuing to Indeed FM as requested and during weekly reporting.
• Manage CAFM system - Ticket Management System (or client platforms) as a key user including processing of PPM Reactive, Corrective and progress / close out reporting.
• Complete helpdesk jobs/tasks as required and undertake any reasonable ad-hoc duties as requested.
• Review and monitor supply chain partner performance via mySupplier system.
• Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices.
• Assist CBRE team with Planned and Reactive maintenance tasks.
• Assist client team with all event set ups and breakdowns. At times, working additional hours to support events.
• Plan and arrange call outs, maintenance visits, delivery of materials, extra works within contracted SLAs (Contractor management).
• Manage & carry out all Mail room duties as required.
• Complete daily hazard hunting and upload all findings to Harbour.
• Actively identify/implement innovation across the workplace in collaboration with client and line management, to enhance performance and continue to meet client expectations.
• To develop a good working relationship with all members of the client team, CBRE colleagues and supply partner representatives.
• Promote and maintain Indeed's culture & CBRE standards throughout your daily activities and drive the same standards through our supply chain partners.
• Ensure a professional image of CBRE is presented to the client, 3rd parties and visitors, and ensure excellence in customer service is delivered and promoted at all times. 
• Communicate effectively and build/maintain relationships at all levels within the workplace and with CBRE support points of contact.