Food & Beverage Assistant

Banqueting: Food & Beverage Assistant

Department: Banqueting

Reports to: Banqueting Manager

As a Food & Beverage Assistant, you will be a key part of delivering exceptional guest experiences at our events. From elegant weddings to corporate functions, you’ll ensure every detail is executed with excellence, reflecting our commitment to Care, Continuous Improvement, Energy & Drive, and Doing the Right Thing.

Key Responsibilities:

• Prepare event spaces to the highest standard, including setting up tables, linens, décor, and equipment as per function specifications.

• Provide attentive, friendly, and efficient service throughout all banqueting functions.

• Ensure all food and beverage offerings are delivered with professionalism, timeliness, and attention to detail.

• Respond to guest requests with warmth and urgency, demonstrating genuine Care for their needs and experiences.

• Maintain cleanliness and organisation in all event areas before, during, and after functions.

• Communicate effectively with kitchen and event planning teams to ensure seamless service.

• Uphold all health & safety and hygiene regulations.

Our Values in Action:

Care – We treat our guests, our team, and our space with respect, empathy, and pride. You’ll actively support your colleagues and go the extra mile to make every guest feel valued.

Always Getting Better – We never settle. You’ll be open to feedback, learning new skills, and seeking ways to improve the guest experience, no matter how small the detail.

Energy & Drive – We bring positivity and passion to every shift. You’ll be proactive, enthusiastic, and ready to jump into action to make each event a success.

Doing the Right Thing – We act with integrity and fairness. You’ll take responsibility for your actions, support sustainability and safety practices, and treat everyone with honesty and dignity.

Who You Are:

• A team player with a positive attitude and a willingness to learn.

• Previous hospitality or events experience is preferred but not essential.

• Excellent communication and time-management skills.

• Flexible with working hours, including evenings, weekends, and holidays as needed.

What We Offer:

• A supportive and inclusive team environment.

• Training and opportunities for career growth.

• A chance to be part of meaningful and memorable guest experiences.