Food & Beverage Supervisor

Job Title:                     Food & Beverage Supervisor

Reporting To:              Restaurant Manager/Manager on Duty

Key Responsibilities:

• Welcome guests warmly and provide attentive, friendly service throughout their dining experience


• Take food and beverage orders accurately and efficiently, offering menu knowledge and recommendations where appropriate


• Serve food and drinks to a high standard, ensuring presentation, timing, and guest satisfaction are always a priority


• Set up, clear, and reset tables to restaurant standards, maintaining a clean and inviting environment


• Work closely with the kitchen and wider team to ensure smooth, well‑paced service


• Handle guest queries or feedback professionally and with care, taking ownership to resolve issues where possible


• Follow all hygiene, health, and safety procedures to ensure a safe and compliant workplace

What We’re Looking For:

Care
You take genuine pride in looking after guests, creating a welcoming, relaxed atmosphere and paying attention to the little details that make people feel truly looked after.

Always Getting Better
You’re eager to learn, open to feedback, and motivated to improve your skills and knowledge, always looking for ways to enhance the guest experience.

Energy & Drive
You bring a positive attitude to every shift, work well under pressure, and enjoy being part of a busy, high‑energy team environment.

Doing the Right Thing
You act with integrity, support your teammates, and take responsibility for delivering a high standard of service, even when things get busy.