Front Desk Receptionist

We have a fantastic new vacancy for a Front Desk Receptionist in the Ashling Hotel.

Our award winning 226 room hotel is currently recruiting for a Front Desk Receptionist to join our Front Office Team.

This is an excellent opportunity for someone with experience within a similar quality environment, to join our team.

The sucessful candidate will come from at least a 4-star background preferably with experience in a similar role and should be flexible as this role requires the person to work weekdays and weekends

The successful candidate will possess strong interpersonal skills, a high level of customer service skills and excellent work ethic

  Benefits

        Competitive salary

        Training & development to aid your professional and personal development

        Staff meals and uniform are provided while on duty.

        Paid breaks

        Earn money by referring a friend to work with us

Responsibilities

        Presenting a friendly and professional image to the guests at all times as the front desk receptionist is the first person the guest meets when arriving at the hotel

• Greet and welcome our guests to the Hotel
• Must have an
• Assist in ensuring that our standards of service are met.
• Performs the check in and check out of the guests according to hotel procedures.

        Deal with guest queries and requirements in a professional manner

        Take responsibility for the security of the keys

        Report issues of maintenance and malfunctioning appliances for quick repair in order to ensure guests comfort and satisfaction.

Requirements

• Excellent customer care skills.
• Be able to work on your own initiative.
• Excellent communication skills.
• Be able to cope well under pressure
• Reasonably good computer skills
• Knowledge of reservation software (OPERA knowledge will constitute an advantage)