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The Whistleblower is a multifunctional building created by Web Summit’s founder & CEO, Paddy Cosgrave, spanning four floors at 30 South Anne Street, featuring a curated bookshop & café, versatile event spaces, workspaces, and reading rooms.
We are seeking an enthusiastic, operationally-focused General Manager who won't just be managing a building, but will help in curating an atmosphere where literature, caffeine, and big ideas collide.
Responsibilites
Operations
- Oversee the daily integration of all four aspects of The Whistleblower: Bookshop & café, events space, workspace and facilities.
- Ensure a seamless guest experience across all zones, maintaining the highest standards of aesthetic and service.
- Report the building’s costs and revenue, including budgeting and forecasting.
Programming & Event Management
- Collaborate with the programming team to host event launches, podcast recordings, and meetups.
- Oversee the logistical execution of events, including the seamless changeover of spaces to meet specific needs.
Managing stakeholders
- Direct management of cafe staff and working with stakeholders in the development of the spaces within the building.
- Foster a culture of "informed hospitality"—where staff are as comfortable discussing literature and politics as they are pulling a perfect espresso shot.
- Liaise with local stakeholders and the Dublin tech, cultural and civic communities
Facilities & Compliance
- Working with the Web Summit Workplace experience team, manage the maintenance of the South Anne Street property, ensuring all health, safety, and licensing requirements are met
Who you are
- 4+ years in management within hospitality, cultural institutions, or premium retail (e.g., boutique hotels, major galleries, or flagship bookstores)
- Comfortable moving between the operational, retail and event hosting needs of the role
- A genuine passion for media, technology, literature, and current affairs
- Ability to implement and manage modern POS systems, booking platforms, and CRM tools
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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