Grocery Duty Manager

Our client is seeking a highly motivated and experienced Duty Manager to join a dynamic and fast\-paced retail environment. This is an exciting opportunity for a customer\-focused professional to play a pivotal role in the daily operations of a thriving store.

Key Responsibilities:

• Oversee the daily operations of the store, ensuring a seamless shopping experience for customers.
  


• Lead and inspire the team, providing support and guidance to achieve store goals and KPIs.
  


• Maintain high standards of customer service, resolving any queries or issues promptly.
  


• Assist in staff training and development, fostering a positive and collaborative work environment.
  


• Manage inventory levels and stock replenishment to ensure product availability.
  


• Ensure compliance with all company policies, health & safety regulations, and operational standards.
  


• Act as the primary point of contact in the absence of senior management.
  


• Handle cash management duties, including banking and end\-of\-day reconciliations.
  


• Support promotional activities and merchandising to maximize sales opportunities.
  

Key Skills & Experience:

• Previous experience in a supervisory or management role within a retail environment.
  


• Strong leadership and communication skills with the ability to motivate a team.
  


• Excellent customer service skills and a passion for delivering an exceptional shopping experience.
  


• Proven ability to manage multiple tasks and prioritize effectively under pressure.
  


• Knowledge of stock control processes and retail merchandising standards.
  


• Familiarity with cash handling and financial procedures.
  


• Flexibility to work a variety of shifts, including weekends and evenings.
  

What We Offer:

• A competitive salary with opportunities for progression within the company.
  


• Bonus
  


• Comprehensive training and development programs.
  


• A supportive and inclusive work environment.
  


• Employee discounts and other benefits.