Ground Freight Coordinator

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Ground Freight Coordinator will be responsible for quoting, routing, rating, monitoring, and coordinating shipments (export) from pick-up through to delivery. Maintains contact with clients, carriers, and potential clients daily. Responsible for processing shipments and all related activities. The individual will have contact with clients, carriers, and potential clients daily. They must be proactive in providing quality client service and could handle pressure and responsibility in a fast pace environment, in a timely and affective manner. The successful candidate must have good client service skill and handle dual task. Being proactive in providing quality client service is a must.

Essential Job Function:

• Deals directly with clients, customs, and agents to insure the quickest and best movement of cargo throughout the world.


• Prepares documents necessary to complete export, import and customs clearance process


• Track and trace cargo as necessary to insure proper movement and delivery.


• Complete Operations Financial billings and costs per shipment


•  Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).


• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.


• Seek the most profitable mode of shipment yet meet client’s requirement for the movement of freight.


• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands 

• Position may require extended periods of sitting, computer use, standing and walking.  Some light lifting may be required in some instances.

Other Skills & Abilities 

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.


• Must have strong verbal and written communication skills


• The ability to work in a fast-paced environment.


• Strong organizational skills are required, due to the high volume and demands of the position.


• Excellent client service skills


• Strong knowledge of Microsoft word and excel


• Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner.

Education & Experience

• Minimum 3 years industry experience preferred.


• Professional certification may be required in some areas

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.