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Head of Onboarding

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Job Description - Head of Onboarding

The Head of Onboarding in Ireland will be an integral part of the Waystone team and will play a pivotal role in proactively managing and supporting clients and funds from a commercial and governance perspective as well as representing Waystone at external events.




ESSENTIAL DUTIES AND RESPONSIBILITIES


· In country lead, management and delivery of all Onboarding Launch projects for Irish clients and a key member of the Client Onboarding global leadership team.


· Responsible for supporting the Onboarding team in project management of new clients and funds dealing with Designated Persons, external service providers and internal supporting teams.


· Leadership of the Onboarding Specialists in Ireland, who are focused on the more complex launches and/or large strategic client relationships.


· Responsible for guiding, supporting and managing GCC team in collaboration with country Heads in Lux & UK.


· Act as lead contact person with Fund Boards, Investment Managers and across the different service providers, principally the Fund Administrator, Depositary, Auditors and Legal Advisors in the launch phase of new funds.


· Oversight of the projects to ensure they remain operationally efficient and financially profitable as well as managing planning for future expected launches and resource allocation.


· Timely reporting of deliverables and milestone achievements to stakeholders and sponsors.


· Contribute to the design and execution of an effective organizational structure to support on-boarding activities.


· Act as an escalation point for team members and assist them in addressing and resolving any issues on fund launches and acting as an interface to senior management of function or operational teams.


· Ensure current knowledge of regulations and updates as and when they are circulated by reading and implementing processes to adhere to this changing regulation, specifically AIFMD, UCITS and MiFID, and CBI/CSSF/FCA guidance.


· Attending, when available, training sessions on relevant topics and ensuring all teams are onboard with the changing environment.


· Assist in establishing robust control environments and documentation procedures in accordance with regulatory requirements and industry standards.


· Drive enhanced efficiency and productivity, resource utilization and client experience within the Waystone Group.


· Develop a commercially aware culture within the team to ensure team members can identify cross sell or repeat business opportunities for clients.




REQUIREMENTS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education:


· An internationally recognized professional qualification.



Experience:


· Minimum 14 years’ experience in an investment funds environment.


· Knowledge of AIFMD, UCITS or MiFID.


· Client facing background with presentation skills.



Key Competencies:


· Motivated individual with enhanced interpersonal skills and adept at building client relationships.


· Strong attention to detail and keen on delivering quality work.


· Strong interpersonal and communication skills (both written & verbal).


· A team player, enthusiastic, and self-motivated.


· Analytical skills - collect and analyze information, problem-solve, and make decisions under minimal supervision.


· Commercial awareness and understanding of business environments.


· Strong team and people management experience.

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