HR Associate

About PSC Biotech

Who are we?

PSC Biotech is a leading Biotech Consultancy firm founded
in 1996, headquartered in Pomona, California, USA, with Global operations in
Ireland, India, Singapore, Australia and the US, serving 350 clients in more
than 23 countries worldwide. We provide cloud-based software solutions for
Quality Management and Regulatory Inspections, pharmaceuticals contract
manufacturing professionals, and metrology services to our clients.

‘Take your Career
to a new Level’

PSC Biotech disrupts the conventional consultancy model
by aligning our EVP as one of the unique selling point which includes the
opportunity to work with the most talented cohort of like-minded professionals
operating in the Pharma/ Biotech Industry. We offer a permanent contract of
employment giving exposure of working in Top Pharmaceutical client sites in a
diverse-cultural work setting.

Employee Value
Proposition

Employees are the “heartbeat” of PSC Biotech, we provide
unparalleled empowering career development though Learning & Development
in-house training mentorship through constant guidance to facilitate career
progression. We believe in creating high performing teams that can exceed our
client’s expectations with regards to quality of all scalable and business unit
deliverables, staying under budget and ensuring timelines for our deliverables
are being met.

Overview:

HR Associate will assist other members of the HR team in
tasks such as coordinating the talent management processes, current employee
processing and management, responding to queries or escalated issues, and
providing support to the Senior HR Associate,  HR Manager as well as to the PSC Management Team.

Accomplishes human resource objectives by obtaining,
recording, forwarding and explaining human resource information.

Requirements

Responsibilities:

HR Associate (objectives, not limited to):

• Provides information by answering communications;
  referring special communications to appropriate person
  
• Onboards new joiners to the Company
  
• Maintains human resources records
  
• Verifies candidates background by contacting references
  
• Issues and processes applicable forms and applications ;
  verifies up to completion;
  
• Explains benefits to the employees, manages and responds
  to benefit queries
  
• Complies with Employment Law and prevents litigation
  
• Maintains Manager and Employee confidence by keeping
  human resources information confidential
  
• Updates job knowledge by participating in educational
  opportunities; reading Employment Law news and updates;
  
• Supports administration and operations of the Senior HR
  Associate, HR Manager, PSC Management, Clients and stakeholders;
  
• Preparing offer letters, contracts, onboarding new
  employees, administering employee benefit programs
  
• Onboarding employees in a timely manner; scheduling
  medical appointments (if applicable), distributing onboarding documents,
  managing sign-offs;
  
• Completing eligibility to work checks, ensuring that the
  candidates are eligible to work full-time in the applicable country and that
  they have correct and applicable VISA’s in date and on HR records;
  
• Organising regular PSC check-ins with existing employees;
  Background checks and screening for global mobility visa programme; document
  gathering and verification;
  
• Notifying existing staff of internal opportunities;
  maintaining personnel records;
  
• Advising existing employees of Annual Leave balance,
  maintaining employee records
  
• Assisting with information gathering
  
• Maintaining GDPR compliance and knowledge of same
  required
  
• Administers medical insurance, by advising employees of
  eligibility; providing application information; helping with form completion;
  verifying submission; notifying employees of approvals
  
• Collating employee timesheets for accounts department
  
• Maintaining human resources records by recording new
  hires, transfers, terminations, changes in job classifications, merit
  increases, tracking Annual Leave, Sick Leave and any type of absence;
  
• Onboarding new employees by providing orientation
  information packs; reviewing company policies; company handbook; gathering;
  other payroll information; explaining and obtaining signatures for benefit
  programs
  
• Documents human resources actions by completing forms,
  forms, reports, logs and records. Updates job knowledge by participating in
  educational opportunities; reading professional publications.
  
• Obtaining, filing, uploading and updating trackers
  regarding Employee ID, IRP and VISA documents; ensuring that the IRP and VISA’s
  of existing employees are always valid and up to date;
  
• Review timesheets every Monday for the previous fully
  completed week
  
• Address any timesheets errors and anomalies in a timely
  manner
  
• Frequently review AgileOne/FieldGlass and/or any other
  Client systems as applicable
  
• Review and process expenses from Zoho Expense as well as
  any applicable expenses from AgileOne, FieldGlass and any other applicable
  systems
  
• Respond to Client queries on the same day or by the next
  working day (depending on the type of the query)
  
• Light Client queries (eg. re new job req, submission) to
  be responded to within the same day
  
• Accomplishing human resources department and organisation
  mission by completing related results as needed
  
• Support Senior HR in administration, note taking and
  other ad-hoc duties as required by the role
  
• Ad hoc assistance to a variety of projects may be
  required 
  
• Additional duties as deemed appropriate by the department
  head/designee 
  
• Any additional ad-hoc duties as requested by Management
  to fulfil business requirements
  

Key duties (not
limited to):

• Manage HR mailbox and enquiries in a timely manner
  
• Ensure all e-mails are responded to with an adequate
  level of priority
  
• Coordinate and manage onboarding from start to finish
  
• New starters query management
  
• Reference checks, background checks
  
• Preparation of general letters, salary certificates
  
• Coordinating PSC laptop and equipment couriering to and
  from the candidates/employees
  
• PSC equipment inventory management
  
• Gathering Onboarding documents, PSC Induction sign offs,
  Personnel and Payroll details forms
  
• Folder creation and updates
  
• Tracker updates in a timely manner
  
• Annual Leave review and processing
  
• Sick Leave review and processing
  
• Note taking to support Senior HR as a witness during more
  complex Employee calls
  
• Contract and addendum preparation
  
• Support HR Manager and PSC Management in related activities
  

KPI’s:

• Respond to timesheet adjustment queries within 8 hrs/on
  the same day
  
• Proceed with onboarding requirements as soon as correct
  information are shared with the HR Team
  
• Prepare addendums and more complex HR letters and
  documents for Senior HR Associate review in a timely manner
  
• Respond to sick absence e-mails within 8 hrs/on the same
  day
  
• Prepare letters for employees within 3 working days
  
• Respond to Client queries within the same day (light
  queries, eg. re job reqs, submissions) or by the next working day (depending on
  the type of the e-mail); review with Senior HR when applicable
  
• Supports Senior HR Associate and the HR Manager with
  administration, operational duties and ad-hoc as required by the business