HRIS Administrator

Key responsibilities

• Act as a first point of contact for Oracle Cloud HCM queries, resolving or escalating issues as appropriate.
• Maintain accurate data through routine checks, corrections and reconciliations.
• Support the review, design and execution of changes or new requests from business teams
• Produce standard reports and data extracts and support scheduled HR reporting.
• Support end users through the Help Desk and maintain relevant procedures and knowledgebase content.
• Assist with system testing, release activities and minor system changes, recording results and identifying defects.

Essential criteria

• Experience in an HR, operations or administrative environment, ideally with exposure to HR systems or HR processes.
• Strong administrative and organisational skills, with excellent attention to detail and a methodical approach to maintaining accurate records.
• Ability to follow established procedures, manage competing priorities and meet deadlines.
• Strong customer service and communication skills, with the ability to support users and work effectively with different stakeholders.
• Good Excel skills and confidence working with data and reports.
• A high level of confidentiality and discretion when handling personal and sensitive information.

Desirable criteria

• Previous experience using an HR information system (HRIS/HCM) or a related business platform, such as a recruitment, workflow or service-management system.
• Experience producing system reports, maintaining data quality or carrying out data checks and reconciliations.
• Experience supporting system testing, user acceptance testing (UAT), system upgrades or release activities.
• Familiarity with user access requests and role based permissions.
• Experience maintaining knowledgebase content, procedures or user guidance, or supporting training.