Inbound Sales Representative

We are currently seeking an Inbound Lead Qualification Representative to join our client's team in Dublin, Ireland. Our client is a leader in outsourced inside sales, partner enablement, and customer success teams.

Position: Inbound Lead Qualification Representative
Location: Dublin, Ireland
Work Model: Hybrid, at least 3 days per week at the office
Employment Type: Full-time
Remuneration: Base salary + bonus

Duties and Responsibilities:

• Adhere to daily, weekly, and monthly KPIs to ensure performance targets are met.
• Achieve individual targets and contribute to the team and clients overall goals.
• Quickly learn and maintain a comprehensive knowledge of clients products and services.
• Act as an advocate for the client's products and services, building interest and awareness of the value proposition and assessing mutual fit.
• Champion success stories and effectively articulate the value to interested prospects.
• Maintain strong lead and opportunity management by accurately tracking activities and updating records in a CRM system.
• Schedule appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates.
• Provide actionable insights on market trends, product feedback, customer insights, and learnings derived from customer conversations.
• Proactively identify problems and present recommended solutions creatively.

Requirements:

• Fluent English speaker plus proficiency
• BA Degree/Undergraduate degree or equivalent experience.
• Proficiency in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
• Strong ability to build trust quickly during initial calls, with excellent soft skills to make an immediate impact.
• Exceptional listening skills combined with the ability to synthesize information effectively.
• Strong organization, time management, multitasking skills, and ability to work well under pressure.
• Attention to detail and commitment to follow-through.
• Excellent written and verbal communication skills.
• Highly collaborative and organized individual capable of working to deadlines.
• Minimum of 1-year experience in a customer-facing role, including making recommendations to customers, supporting the buying process, objection handling, and customer service skills.
• Experience handling high volumes of incoming customer queries across various platforms and channels preferred.

Offer:

• Excellent remuneration package based on experience, skills, and performance.
• Opportunity to be part of a dynamic and creative team with a positive and friendly atmosphere.
• Guidance and tools to help you reach your full potential.
• And many other benefits!

Schedule:

• Monday to Thursday: 11 am - 8 pm
• Friday: 10 am - 7 pm