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Indirect Business Manager, Indirect Market Management

Job Description - Indirect Business Manager, Indirect Market Management






Overview






  • Manage sales and business activities across MedSurg and Vascular in the assigned region, aligning regional objectives with the division mission, vision and purpose (MVP) division / specialty priorities and overall company priorities.
  • Ensure the region efficiently and effectively meets the needs of the customer, by developing a plan to address and communicate customer needs and possible solutions to Indirect Market Management (IMM) leadership.
  • Responsible for ensuring the business within the region is efficient, effective and compliant in meeting the needs of our customers. Develop a business plan to address and communicate to IMM leadership.
  • Responsible for the divisions’ KPIs, customer satisfaction, and patient outcomes as well as P&L, with emphasis on sales, expenses, margin and direct contribution income of the assigned geographic or market vertical segment.








Responsibilities






  • Develop and execute a sales strategy with targeted future growth opportunities through established best practices/behaviors of existing business within assigned geographic or market vertical segment.
  • Determine sales and business resources within the assigned region by assessing all parameters associated with the region. Allocate those resources appropriately according to customers’ needs.
  • Effectively manage the business call points across divisions to ensure all customer call points are serviced at a high level.
  • Collaborate with IMM Global Operations and CSD to ensure appropriate conversion and customer services are utilized effectively and efficiently to serve the customers within assigned market.
  • Consistently collaborate with the Market Development and Division Support Managers within the region to establish, measure, meet and exceed business plan goals for each specialty.
  • Continuously evaluate and improve the performance of overall market through monitoring metrics and listening to feedback from customers and Distributor employees. Take action and resolve issues and gaps quickly and effectively.
  • Maintain our culture, values, and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
  • Within scope of responsibility, ensure all quality, regulatory, and product specific requirements are met.
  • Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policy.








Qualifications






  • Ability to communicate fluently in English. Multi-lingual preferred.
  • Extensive experience in sales and/or business management in the medical device industry preferred.
  • Degree in related field and/or equivalent relevant experience preferred.
  • Prior experience managing people preferred.
  • Previous sales management experience strongly preferred.
  • Demonstrated strong business and problem-solving skills.
  • Demonstrated strong leadership skills.
  • Model the company standards that others are expected to follow.
  • Demonstrated ability to make sound business decisions taking into account all factors.
  • Excellent sales and negotiating skills.
  • Demonstrated ability to coach and teach others.
  • Ability to write effective reports, presentations, and business correspondence.
  • Capable of presenting information and responding to questions from customers, internal and external stakeholders, and various support teams.
  • Demonstrated positive and constructive behaviors that drives team cooperation in achieving market objectives.
  • Display characteristics of a transformational leader and showcase the ability to lead others through industry and corporate change.




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