Managed Services Manager

Why SimoTech

What
is it like to work at SimoTech? With a strong collaborative teamwork
culture based on respect, trust, and excellence, we play a critical
partnering role to our clients’ life -changing supply of products to
patients.  In return, there is excellent salary, benefits, career
progression, educational support and much more.

Managed Services Manager

Key Responsibilities

• Provide oversight for the delivery of services and projects on our client sites, whilst also
  contributing from a Technical or Project Management perspective to specific key
  projects.
  
• Oversee full project lifecycle delivery including:
  
• Development and management of scope, schedules, and budgets.
  
• Setting standards to ensure high quality output.
  o Reporting against agreed performance indicators.
  o Interface with clients and resolve any concerns raised.
  
•  Act as project sponsor for site projects by supporting project teams, making data -driven
  decisions, and driving continuous improvement through innovation.
  
• Focus on stakeholder management across our client sites, ensuring all clients are
  engaged and supported at all times.
  
• Build and sustain key relationships with new and existing clients.
  
• Partner proactively with clients to develop innovative solutions to their challenges,
  shaping projects and services that deliver meaningful and lasting impact.
  
• Mentorship of team members including:
  o Supporting project managers, engineers and technical leads in project execution.
  o Provide leadership, guidance and advice in own field of expertise.
  o Participate in performance evaluation & management process for site -based
  resources.
  
• Drive high performance across SimoTech projects and services by disseminating
  lessons learned and fostering a culture of continuous improvement.
  
• Resource management for projects and services with emphasis on building and
  maintaining skilled engineering teams.
  
• Collaborate effectively with internal teams, (HR, Talent Acquisition, Finance, and
  Business Development), to support organisational objectives and drive continued
  success.
  
• Frequent travel to client sites for client and project meetings.
  

Requirements

Qualifications &
Experience

• Minimum of 10 years project experience in Life Science manufacturing environments.
  
• Technical Qualifications to 3rd level or equivalent in Engineering or Science with a focus
  towards automation and validation.
  
• Minimum of 3 years’ experience leading teams or suppliers in automation project
  delivery.
  
• Ability to demonstrate technical, project and interpersonal skills.
  • Experience in change management best practices.
  
• Ability to work independently with limited supervision on a variety of technologies and
  project lifecycles.
  
• In depth knowledge of Process Automation (DCS, PLC and SCADA), Labs and Process
  systems.
  
• Strong understanding of project finances coupled with a commercial acumen.
  
• Excellent communications with a strong customer focus.
  
• Ability to work autonomously, with minimal oversight, to tight timelines.
  
• Strong attention to detail.
  
• Familiarity with GMP, GAMP, Safety and Environmental Regulatory requirements.
  

Benefits

What SimoTech Can
Offer

• Role provides a
  high degree of autonomy to allow the successful
  candidate to reach their full
  potential.
  
• Develop new
  skills and enhance technical ability by working with
  innovative technologies in a multi - disciplined
  environment.
  
• Opportunity to
  work with large corporate clients