MES Analyst I

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About this role: 

Entry Level MES System Analyst required to join a dynamic analyst group.
The ideal candidate will have a passion for systems, supporting customers, working as part of a team and collaborating with other departments on projects. The MES Analyst will work partner with Stakeholders and IT colleagues for issue resolution.

• Provide call-centre support to MES users
• Liaise with Site MES leads for knowledge sharing
• Build and maintain strong partnerships with stakeholders
• Support testing activities for system upgrades
• Manage call centre requests in an efficient and professional manner
• Perform regular maintenance tasks to support MES system
• Provide diagnostic and troubleshooting support to operations on MES software through the MES Admin mailbox
• BAM error analysis and resolution
• Partner with IT on critical incidence resolution
• Demonstrate excellent communication and interaction skills with customer of varying technical ability
• Supports various Projects

Qualifications and Experience Required: 

• An entry level professional. General knowledge and application of technical and business concepts, procedures, and practices. Interprets company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards
• Level 8 degree or currently studying preferable
• 3+ years experience of exposure to multiple manufacturing systems and processes.
• Proficient in Microsoft Office 
• Strong customer Focus and works well as part of team
• Ability to communicate technical information to non-technical audience
• Solid organizational & time management skills with a strong attention to detail
• Self -disciplined and results oriented with the ability to meet or exceed deadlines
• Enjoys working as a collaborative team member
• Strong analytical and problem-solving skills
• Creative and innovative thinking
• Adaptable to changing situations and priorities
  
   

Requisition ID: 584817

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: Call Center, Systems Analyst, Testing, Customer Service, Technology, Entry Level