Mission Controller

OVERVIEW 
 Join Manna's dynamic team as a Mission Controller at our new headquarters in Glasnevin! In this essential role within our live operations, you will report to the Central Ops Lead and play a critical role in the safe and efficient operation of our drones. This position places you at the heart of Manna's operational strategy, where your contributions will directly impact our mission to deliver a seamless, cutting-edge service. 
 
DESIRABLE QUALIFICATIONS  

• Level 8 Degree (or equivalent in a relevant field) 

• EU Specific Category Certification - Completion of the required course and examination 

ABOUT MANNA  

At Manna, we’re changing how the world receives things — by taking delivery to the skies.

Our mission is simple but ambitious: to make high-speed suburban delivery affordable, green, and safe. We design and build our own aviation-grade drones that deliver food, coffee, groceries, and more — directly from local stores and vendors to people’s doors in just a few minutes.

We’re a team that Drive with Impact, are Safety Focused, and knows that the best ideas come from Team Players who show up as their Authentic Selves. We move fast, we are passionate about what we do, and we’re always pushing a growth mindset to be better — in everything we do.

If you want to build world-changing technology with real-world impact (and have a bit of fun while doing it), you’ll love it here.

Welcome to Manna — where we deliver the future.

ROLE PURPOSE  
We are seeking a motivated and operationally astute individual to step into the role of Mission Controller. This position is central to our daily operations, ensuring that our services run smoothly and safely. The role requires a detailed understanding of Manna's operations and a strong commitment to maintaining the high safety and efficiency standards Manna is known for. 
 
WHAT YOU'LL DO  

• Conduct daily briefings with OPS crew and remote pilots to align on tasks, providing everyone with an opportunity to contribute and emphasising safety 

• Keep the team updated with the latest Operations Team Notifications 

• Verify and confirm the training status of all staff on shift 

• Facilitate and coordinate on-the-job training for new staff alongside experienced team members 

• Uphold and support the Safety and Compliance Management systems 

• Guarantee compliance with the necessary operational mitigations 

• Confirm that all flights adhere to MANNA's authorisations and operational constraints 

• Ensure that Remote Pilots are well-acquainted with Flight Geography, Contingency Volume, and Ground Risk Buffer and are operating within environmental limits of the UAS 

• Delegate and assign tasks to crew members efficiently 

• Manage and oversee all functions during operations, acting as the central coordination point 

• Maintain open communication with the Central Operations Lead, providing essential updates and briefs 

• Ensure that flight paths minimize disturbance to local populations and mitigate risks As Low As Reasonably Practicable (ALARP) 

• Conduct risk assessments for all routes, ensuring they are as safe and efficient as possible 

• Enforce Adjacent Area control measures for operational containment 
   

WHO YOU ARE  

• Safety-Focused - You prioritise safety and strictly adhere to our Standard Operating Procedures 

• Detail-Oriented - You understand the importance of each flight and approach every task with precision 

• Adaptable - You thrive in a fast-paced, ever-evolving start-up environment 

• Strong Communicator - You excel in clear, effective communication and teamwork 

• Decision Maker - You confidently manage multiple tasks and make sound decisions under pressure 

• Flexible - You're open to traveling to other operations or testing sites as needed