Operator Trainer

Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies.

Workplace

                      Home based, travelling to various sites or Head Office at Portlaoise

Line Manager

                      Country Manager

Working Hours

                      08:00 to 17:00, Monday to Friday

                      Or the hours required to complete the role

Main Duties

• Promote Ponsse, the brand and their forestry machinery products in the forestry industry.
• Be able to provide face to face training with operators of our machines.
• To understand the local working needs and adjust the machine settings accordingly.
• Delivery of new, used and demo machines throughout Ireland.
• Follow the training plan for each machine and candidate.
• Carry out follow up visits with customers to ensure constant upskilling of operators.
• Go thought all daily, weekly and monthly maintenance checks on machines with all operators.
• To set up demonstrations of Ponsse forestry machines throughout the country.
• Support the sales team.
• Have a good working knowledge of MS Office and be comfortable working with technology.
• Be capable of working in a classroom environment for in-office operator training.
• Pass machines sales and parts enquiries to the relevant colleague.
• Ensure that any customer breakdowns are passed to the service manager.
• Inspect and provide reports on used machines, for trade in value and preparing for resale.
• Assist with the preparation of used machines for resale when required.
• To set up and attend trade shows, forest machinery events, and roadshows when required.
• To work in a safe and effective manner protecting themselves, their colleagues and customers and keep a safe and tidy workplace.
• Be prepared to be flexible in hours worked as the role requires.
• To complete task-based risk assessments and safe systems of work to ensure that hazards are identified, and the work is safely carried out.
• To help colleagues with their tasks when required following the safe system of work.
• Risk Assessments/Timesheets/Job Cards are part of your working day, these documents are to be completed daily.
• Due to the nature of the work, you must be prepared to stay overnight at all times and carry a change of clothes, this also enables you to put on dry clothing.
• Only use equipment on which you have been trained and authorised to use.
• Follow company and site rules, procedures, and policies.
• Wear the appropriate PPE when required and take care of all issued PPE.
• Keep the company vehicle in a tidy condition, serviced in line with manufacturers requirements and is fully roadworthy.
• Ensure that rest breaks are taken and that working hours are not exceed. Driving is classed as working.

Support Duties

• Greet visitors and external customer in a polite and helpful manner.
• Answer the telephone, using a polite and helpful manner.
• Wear the corporate clothing and ensure a tidy appearance as you are the public face of Ponsse Machines Ireland Ltd.
• Undertake required training to enable the role to be effectively carried out.
• Cooperate with the management during any investigation.
• Report any incidents or near misses.

For more information, please contact:

Brian Prendergast, Country Manager

brian.p[email protected]

+353 (87) 4074800

Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the center of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family.