Order Fulfilment Specialist

The Order Fulfilment Specialist will play a crucial role in ensuring the efficient and accurate processing of customer orders from placement to delivery. This position is ideal for a proactive individual with strong organisational skills and a commitment to accuracy. You will be an integral part of our operations team, contributing directly to our customer satisfaction goals.

Key Responsibilities:

• Accurately pick, pack, and prepare customer orders for shipment.
  


• Verify order accuracy by checking item numbers, quantities, and product specifications against order sheets.
  


• Operate warehouse equipment (e.g., pallet jacks, trolleys) safely and efficiently, following all safety protocols.
  


• Assist with receiving incoming inventory, checking for discrepancies, and stocking shelves.
  


• Maintain a clean, organised, and safe work environment within the warehouse.
  


• Identify and report any damaged or missing inventory.
  


• Assist with inventory counts and stock rotation as required.
  


• Process returns and exchanges in accordance with company policy.
  


• Communicate effectively with team members and supervisors regarding order status or issues.
  


• Learn and adhere to all company policies and procedures related to order fulfilment and warehouse operations.
  

Qualifications:

• Leaving Certificate or equivalent education required.
  


• Previous experience in a warehouse, retail, or similar fast-paced environment is a plus, but not essential.
  


• Strong attention to detail and accuracy.
  


• Ability to work efficiently in a dynamic environment and manage time effectively.
  


• Good physical stamina, capable of lifting and moving packages up to 15-20 kg regularly.
  


• Basic computer literacy, the ability to use order processing software, Microsoft O365 and email.
  


• Excellent communication and teamwork skills.
  


• A positive attitude and a willingness to learn and adapt.
  Fork Lift licence is a distinct advantage.
  


• Must be legally eligible to work in Ireland.
  

What We Offer:

• Competitive salary
  


• Opportunity for growth and development within the company.
  


• Comprehensive training in order fulfilment processes and systems.
  


• A supportive and collaborative team environment.
  


• Pension contributions
  


• Health insurance
  


• Employee Assistance Programme