Outbound - Sales Development Representative

This role presents an outstanding opportunity to grow your career in sales. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and aim to our jobs. We’re looking for someone with a growth-oriented attitude who wants to grow their career with us.

As our new SDR you will be the first point of contact for prospects and will be responsible for the following:

• Break into new companies by engaging with prospects using a multi-channel (email, phone, Linkedin) and value-based approach, to create new business opportunities.

• Identify & profile accounts/personas to target with outbound prospecting approaches.

• Execute a personalised ‘sniper’ approach to prospecting personas within accounts to generate new opportunities.

• Prepare activity reports weekly using Gong, Sales Navigator and Salesforce.

• Timely management of all inbound marketing leads from website & events.

• Qualify leads by understanding their needs, challenges, and interests in our solution. Analyse the prospect's needs in terms of current business obstacles, what they are looking to achieve, and why.

• Align with account managers to further progress business-ready opportunities to ensure a smooth handover for the customer.

• Nurture leads through regular communication and education about our products.

• Ensure conversion rates across all lead types are achieved monthly and quarterly.

• Collaborate with sales and marketing teams to develop and refine messaging and sales strategies.

• A positive can do attitude and a team player.

• A Hunter mentality and goal-oriented - our quota is the floor, not the ceiling.

• Experience in a similar role, preferably in a SaaS or technology company with a strong focus on outbound prospecting.

• Proven track record of generating leads and building a pipeline of potential customers.

• Excellent communication skills, both written and verbal.

• Strong organisational and time management skills and attention to detail.

• Ability to work independently and as part of a team in a target-driven environment.

• A sharp focus on goals and KPIs & a straightforward approach to achieving them.

• Resilience and Accountability is a core skill for becoming an extraordinary SDR.

• Knowledge of CRM tools such as Salesforce, Gong, LI Sales Navigator, ZoomInfo or similar tools is an advantage.

We’re passionate about what we do here at SocialTalent and are looking for an Outbound Sales Development Representative to join our growing team. In this role, you will be responsible for generating new business opportunities through outbound prospecting and building a pipeline of potential customers across Europe and the US. 

In this role, you will prospect new business opportunities, qualify their goals and pain points, identify how SocialTalent can help them, and pass the qualified lead to the Sales Team for further engagement with the prospect. This role is predominantly an outbound prospecting role, with approximately 90% of the time spent on outbound and 10% spent on inbound.

We're looking for a motivated, customer-focused professional who is driven to succeed in business. The ideal candidate will have an innovative mindset and a willingness to learn. You'll be encouraged to be a self-starter, and we'll provide regular training and coaching.

Each Sales Development Representative works in a pod with two Account Managers and a Customer Success Manager who are aligned by industry type.