Patient Administrator - Tallaght

The Affidea Group is one of the most successful European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries centre's around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

We are seeking a dedicated Patient Administrator to join team in our Tallaght Clinic. As a Patient Administrator, you will play a crucial role in ensuring the smooth operation of our clinic by providing excellent customer service and support to our patients.

Job Responsibilities

• Excellent customer care skills

Excellent customer care skills

• Ability to work as part of a team

Ability to work as part of a team

• Flexibility and adaptability to be able to deal with different tasks

Flexibility and adaptability to be able to deal with different tasks

• Responsible for providing excellence in patient service through the efficient management of patients through the clinic.

Responsible for providing excellence in patient service through the efficient management of patients through the clinic.

• Greeting and Registering patients on a day to day basis at the reception desk

Greeting and Registering patients on a day to day basis at the reception desk

• Providing reassurance and information to patients regarding their treatment

Providing reassurance and information to patients regarding their treatment

• Handling and resolving patient complaints in line with company guidelines

Handling and resolving patient complaints in line with company guidelines

• Performing any local administration tasks such as billing/claims

Performing any local administration tasks such as billing/claims

• Updating all records in an efficient, confidential manner with excellent attention to detail.

Updating all records in an efficient, confidential manner with excellent attention to detail.