Peer Involvement Coordinator

Depaul wishes to recruit to the following role:

Peer Involvement Coordinator – 12 Month FTC (possibility of extension)

Dublin

Full time 35 hours per week – Flexible hours required with this position as some evening work will be required

FTC with a view to permanency

Salary: €43,464.14 per annum

1. Role

Development and management of service user  forums and progression of Depaul’s Peer Involvement Strategy. Capacity building of Service users and training of staff in meaningful peer involvement 

2. Key Areas of Responsibility

1) An Glór Mór

What is Glór Mór: 

Glór Mór (meaning ‘Big Voice’ ) is a discussion group set up by Depaul CEO David Carroll to give the voice of people with lived experience of homelessness the opportunity to discuss challenges or gaps that they are facing. The aim of Glór Mór is to improve services and to get Service Users’ direct feedback to the decision makers in the organisation.

• Support the development and delivery of Depaul’s Service User Forum
  


• Organise and coordinate the Glor Mór meetings.


• Logistical support to ensure residents can attend meetings
  


• Develop capacity of the group to be able to engage with the governance structures of Depaul
  


• Ensuring accurate minute taking and a process for feeding back is in place
  


• Supporting formal engagement between the Service User Forum and the Board of trustees
  


• Support a review of the Terms of Reference and the development of a structure and constitution of An Glor Mór

2) Training / Policy

• Support the development of training and training materials in Peer Involvement and delivering Groups
  


• Deliver training to Depaul services to support better Peer participation


• Co-Develop a local procedure for services in managing feedback and communication with service users


• Support the identification and training of Service User Representatives within the client group across services

3) Resident’s Meetings

• Support the development of service user forums in Depaul residential and community based services
  


• Identify and support individuals to attend an Glor Mor


• Support the development and maintenance of communication and feedback mechanisms within services

4) Research

• Support appropriate research projects within service and ensure the centering of the voice of service users within these processes

5) Media

• Support the Depaul communication strategy and engage in agreed media appearances where necessary

6) Audits

• Support and drive the Service User Survey and Trauma Informed Audit process

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. 

This is a new position and Job Description will be developed further over time with new tasks and responsibilities likely to be added to this list.

3. Person Requirements

• Knowledge/Understanding of the work of Homeless Services


• Experience/Knowledge of Quality Standards in particular NQSF


• Experience in working with marginalised groups


• Experience of community development work (desirable)


• Understanding of Trauma Informed Approaches (desirable)


• Self starting and energetic approach with an ability to work on own initiative


• Experience of writing reports and action plans


• Skilled at creating and/or delivering training


• Experience/Understanding of implementing policy and practice to ensure consistency of approach


• Experience/Knowledge of H&S Standards


• Experience of liaising with Contractors/Suppliers and negotiation of contracts


• Good understanding of the role of Quality and Compliance and its benefits to an organisation.


• Willing to travel for the role, this may involve travelling to different locations around Ireland.

We welcome applications from individuals with lived experience of homelessness or addiction, and such candidates will be given special consideration during the selection process.