Personal Lines Customer Service Executive - Clare

This insurance company is one of the largest insurance brokers in Ireland. They are committed to providing their clients with the highest level of customer service in the industry. They focus on finding solutions for their customers' insurance needs, including home, travel, car insurance, commercial packages, and life and pension products.

We are currently seeking a Customer Service Executive to join our team in our Clare office. The successful candidate will be responsible for providing excellent customer service to our clients and ensuring their needs are met.

Responsibilities:

• Regularly communicating with clients to understand their needs and concerns.
• Conducting research to identify potential new clients or markets
• Regularly reading industry publications and attending relevant events or webinars
• Understanding the client's needs and tailoring solutions to meet their unique requirements
• Sharing insights with colleagues and clients to enhance their understanding of the market
• Chasing leads provided by the marketing team.
• Regularly reviewing accounts receivable to identify outstanding balances

Requirements:

• APA or CIP qualified.   
• CPD in line with Minimum Competency requirements
• A minimum of 1 year insurance experience.
• Excellent organizational and time management abilities
• Ability to work well in a team environment
• Proficient in Microsoft Office applications

If you may be interested to hear more about this position and to discuss your suitability to please reach out to Lorna in confidence on 015225354 or email your CV to [email protected] Your CV will not be sent to any third party without your consent.

By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent