Portuguese Speaking Multi-Channel Quality Expert Reviewer On-Site / Dublin

On-site | Dublin City Centre, Ireland
Full-time | 40 hours/week | Mon–Sun (08:00–19:00)
Salary: €42,667 per annum
Contract: Permanent

How to Apply

Send your CV to [email protected] or Use Application Form

Important exclusions:

• Only local candidates with EU citizenship or valid Irish right to work
• No remote option available

We are hiring a Multi-Channel Quality Expert Reviewer (Portuguese Speaker) to join one of our global clients operations teams in Dublin City Centre. This is a fully office-based role supporting high-impact content quality and risk review workflows for a major international platform.

Role Overview

You will support the quality review of complex workflows managed by our clients Global Operations / Global Risk Operations teams, including:

• Content Moderation Quality Review, covering areas such as:

  • Violence and credible threats

  • Self-harm

  • Fraud, theft, impersonation, and privacy violations

  • Hate speech and bullying

  • Phishing, spam, malware

  • Child exploitation

  • Nudity, pornography, and sexual solicitation

• ID Review and authenticity/access flows

• Escalations and special risk cases

• Review of viral/meme content (HERO) and Dangerous Organizations (DOI)
• Applying nuanced policy decisions with strong cultural and regional awareness for the supported market

What Were Looking For

• Fluent Portuguese (written & spoken)

• Minimum 6 months of Content Moderation experience (required)

• Strong critical thinking, emotional intelligence, and attention to detail

• Comfortable working in a fast-paced, quality-driven environment

• Ability to handle sensitive content professionally

• Team-oriented with a solution-focused mindset

Schedule & Training

• Fully flexible shifts between Mon–Sun, 08:00–19:00

• 4 weeks of on-site training in Dublin

• No holiday requests allowed during the first 8 weeks (training period)

What You Get

• Private healthcare insurance

• Death in service cover

• 20 days annual leave + 10 public holidays

• 4% pension contribution

• Performance bonus (non-contractual, role-dependent)

Apply now to join a high-impact quality and risk function supporting a leading global client — and build your career in a structured, professional Dublin-based environment...