Pre Sales Consultant

Job Title: Pre Sales Consultant
Department: Sales
Location: Dublin/Morocco
Reports To: Head of Pre Sales

Hybrid Working Model with two mandated days working from office 

Job Purpose

The Presales Consultant at CR2 will play a pivotal role in driving sales success by providing expert technical and business insights to prospective clients. This role involves collaborating closely with the Sales team to qualify accounts, respond to RFPs/RFIs, deliver compelling product presentations, and develop proof of concepts that align with customer requirements. The Presales Consultant will also ensure seamless handover to the Professional Services team post-sale, maintaining high customer satisfaction and project alignment.

Fluency in French is mandatory, as a key role will be supporting French speaking regions.

Key Responsibilities

Solution Identification

Support the Sales team in identifying the best solutions for customer requirements.

Customer Engagement

Translate customer business needs into appropriate CR2 solutions.

Product Presentation

Present and articulate the features and benefits of CR2 solutions.

Product Demonstration

Showcase CR2 products using existing solutions and internal development resources.

Technical Expertise

Become a technical solution expert for CR2 products.

Market Awareness

Stay updated on new products, market trends, future directions, and competition.

Customer Support

Travel extensively to customer sites and roadshows to support the deployment of new features.

Sales Training

Provide ongoing education and training to the Sales force on new CR2 solutions.

Additional Tasks

Perform any other related tasks as required by the line manager.

Critical Competencies

Communication Skills

Excellent presentation and communication abilities.

Industry Experience

Previous experience in pre-sales, implementation, or consultancy, particularly in the banking/fintech sector.

Innovation

Proactive, creative, and innovative thinker.

Customer Orientation

Strong focus on customer needs and satisfaction.

Leadership

Ability to coach, mentor, and train team members.

Motivation

High degree of personal motivation and a willingness to achieve goals in a dynamic environment.

Persuasion

Excellent persuasive skills.

Technical Acumen

Proven experience in a technical environment, preferably in banking.

Listening Skills

Effective listening and consideration of input from colleagues and peers.

Self-Reliance

Ability to work independently and collaboratively.

Problem-Solving

Strong problem-solving abilities and contribution to company solutions.

Qualifications and Experience

Education

Relevant degree or equivalent experience in a related field.

Experience

Previous pre-sales, implementation, or consultancy experience in the banking/fintech sector.

Language Skills

Fluency in French is mandatory.

Technical Skills

Proven technical expertise, particularly in banking solutions.

Soft Skills

Strong communication, presentation, and interpersonal skills.

Success Metrics

Sales Support

Number of successful solution identifications and customer engagements.

Customer Satisfaction

Customer feedback and satisfaction scores.

Training Effectiveness

Improvement in Sales team performance post-training.

Market Awareness

Demonstrated knowledge of market trends and competitive landscape.

Travel Efficiency

Effective support during customer site visits and roadshows.

Project Handover

Smooth transition and handover to Professional Services with minimal issues.

KPI Achievement

Meeting or exceeding predefined KPIs related to sales support, customer engagement, and technical expertise.

Equal Opportunity Statement:
CR2 HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.