Product Analyst, Finance Systems

In good company.

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.

Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with.

We're looking for a

Product Analyst, Finance Systems

Reporting to the Product Manager, Finance Systems, the Product Analyst will assist in the delivery of the key system products that support the overall finance systems and help improve the Finance team’s ability to deliver high quality outputs as efficiently as possible, whilst ensuring the systems are maintained and remain secure.

What you will do

• Work closely with the Product Manager and the Finance stakeholders to assist in system updates, fixes, and the implementation of new functionality / solutions


• Ensure that all defects / incidents and changes are recorded with the proper evidence and assist in configuring system updates and troubleshooting


• Maintain product queries and resolution log


• Assist in managing and developing data integration from other systems


• Liaise with system vendors to resolve functional queries and system performance issues


• Assist in the Vendor Management process for respective products


• Assist in maintaining the highest standards and adherence to security controls around data and system integrity, evidencing effective operation of controls for internal and external audits


• Responsible for user onboarding / offboarding of finance systems


• Engage with product users throughout the business and participate in user groups


• Maintain key reference data within finance systems


• Provide ongoing support and help identify opportunities to improve the quality and effectiveness of finance systems, reducing complexity and improving user experience


• Provide End-User Training


• Assist in systems testing following operating software updates
  

Conduct Standards

• You must act with integrity


• You must act with due skill, care and diligence


• You must be open and cooperative with the CBI, FCA, the PRA and other regulators


• You must pay due regard to the interests of customers and treat them fairly


• You must observe proper standards of market conduct


•  You must act to deliver good outcomes for retail customers

What you require for the role

• Five plus years’ experience of working with Infor SunSystems


• Demonstrable knowledge of finance operations and experience in data management and reporting


• Proven track record of using Finance Systems to improve finance processes, overcoming complex challenges in these systems


• Strong verbal and written communication skills, confident in communicating systems issues in a way that can be understood by all stakeholders


• Ability to work collaboratively across various business teams and at all levels of the organization


• A willingness to learn the Hamilton finance systems and business processes


• Experience of working in a global company


• Experience of working in a SOX regulatory environment preferred


• Accounting knowledge preferred


• Confident in working with third party vendors


• Open, innovative and inclusive mindset
  

What you can expect from us

At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More.

Our employees consistently say they would recommend Hamilton as a great place to work — a testament to the inclusive, supportive, and empowering culture we’ve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.