Program Manager

Job Title: Program Manager
Location: Cork, Ireland
Hybrid: 3 days a week onsite

Tricentis is searching for a Program Manager to join our team and support cross-functional initiatives identified by and assigned to the Corporate PMO.  The candidate for this role plans, organizes, oversees, and delivers cross-departmental program management and support for select projects through all aspects of the project lifecycle, from initiation through completion.

This position is an individual contributor role and does not carry resource management responsibilities. We are looking for candidates with excellent project/program management, communication and organizational skills.

Job Responsibilities:

• Manage the project process and deployment to ensure on time, quality delivery.
• Define the program (mission, vision, tenets), set objectives, analyze and report data, drive improvements that are quantifiable and measurable, and influence resource allocation for select projects.
• Build, verify, and manage schedules based on plans and business engagements. Build and manage work hours, budgets, and expenditures for the project plan and solicit feedback from stakeholders for select projects.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members. Ensure notation and communication of action items and update project plans accordingly.
• Actively participate in requirements gathering and collaborate with project-related cross-functional teams on planning/retrospectives, execution, and implementation proposals.
• Ensure projects adhere to frameworks and all documentation is appropriately maintained.
• Assist in removing project barriers and blockers.
• Ensure projects are completed efficiently and effectively including documentation, training, status updates, escalation paths, etc. Monitor KPIs to measure team performance and drive process improvement.
• Through effective cross-functional communication and collaboration with stakeholders across marketing, product, sales, and other functions, provide a thorough understanding of customer needs and the impact on their business operations.

Qualifications:

• Strong communication skills to effectively liaise with both technical and non-technical staff; excellent interpersonal and organizational skills
• Strong project management skills with experience managing global project deployments; attention to detail and focus on quality
• Ability to independently problem-solve
• Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting
• Ability to work well under pressure; adaptable to change and evolving environments
• Proficient in MS Office Suite, O365
• 2-5 years’ relevant experience running programs and projects
• Bachelor’s degree or equivalent combination of education and experience

Tricentis Core Values:  

• Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.  
• Demonstrate Self-Awareness: Own your strengths and limitations.  
• Finish What We Start: Do what we say we are going to do.  
• Move Fast: Create momentum and efficiency.  
• Run Towards Change: Challenge the status quo.  
• Serve Our Customers & Communities: Create a positive experience with each interaction.  
• Solve Problems Together: We win or lose as one team.  
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.  

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.

Global Sanctions Compliance

We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment.