Requirements
● 2+ years of relevant experience in operations, consulting, strategy or equivalent program management
experience
● 2+ years of experience managing complex projects and/or programs across multiple stakeholders
● Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive
solutions
● Experience with capacity planning, forecasting or resource management, and comfort working with
quantitative models
● Experience in the Legal, Public Policy or Regulatory space (including operations, litigation, audit,
control/safeguard management, etc.)
● Knowledge of the intersection of legal guidance, policy and free expression on the Internet
● Experience creating solutions in new and ambiguous situations
● Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear
priorities
● Experience driving collaboration of cross-functional teams, coordinating and communicating effectively,
including during high risk and urgent situations
● Proven time-management and organizational skills, and experience working across teams and time zones
Preferred Qualifications:
● Experience in data analytics, including building dashboards and decision-support tooling
● Experience leveraging AI/ML or LLM-based tools for forecasting, capacity planning, or operational
efficiency
● Experience in Legal Operations or regulatory compliance operations
● Experience managing vendor capacity, outsourced delivery or BPO partnerships
● Degree in business studies, philosophy, political science, or law (will not be a practicing attorney role)
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