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Provisioner, Ireland

icon building Company : Dojo
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Provisioner, Ireland


The Role

 

We are looking for a proactive Provisioner to help us scale during an exciting phase of rapid growth across Ireland. You will play a pivotal role, managing everything from due diligence and onboarding to performance monitoring and contract analysis. This is a hands-on opportunity to balance speed with strategy: you’ll refine processes, mitigate risks, and drive value across our supply chain without slowing down our entrepreneurial spirit.

 

What you’ll do…



  • Serve as a crucial review gate for merchant applications throughout the onboarding process, ensuring accuracy of documentation in with underwriting processes.

  • Act as the central point of contract between Sales Operations and our Risk teams - you’ll be a key partner, clarifying acceptance criteria and updating documentation.

  • Work consistently towards key onboarding KPIs; analyse data to identify process bottlenecks and quality gaps and drive results with a proactive approach.

  • Partner cross-functionally to drive system and process improvements as well as capture reasons for application returns or declines, identifying recurring issues and trends and ensure feedback loops between teams.

  • Provide proactive support and feedback loops to sales teams on documentation requirements and risk considerations as well as support with training on document standards and underwriting processes.





What you’ll bring…



  • 2-4 years’ experience in sales operations, merchant onboarding or underwriting support

  • Experience within a fintech, payments, or POS environment is desirable but not essential

  • Solid understanding of merchant risk assessment and underwriting documentation requirements.

  • Excellent communication and stakeholder management skills - you’ll be able to influence cross-functionally between commercial and risk teams.

  • Strong analytical and problem-solving abilities; comfortable with data-driven performance management.

  • Proficient in CRM or workflow tools (e.g., Salesforce) and MS Excel/Google Sheets for KPI tracking.

  • Experience designing and delivering training or enablement programs is desirable.


 



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