Quality Expert Reviewer

Multi-Channel Quality Expert Reviewer (German Speaker)

• Dublin City Centre – Onsite
• €37,333 per annum
• Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)
• Permanent Contract | Multiple Start Dates

Are you an experienced Content Moderator ready to take the next step in your career?

We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre.

Please note: This is a fully onsite role. No remote or hybrid option available.
Previous Content Moderation experience is mandatory.

About the Role

As a Quality Expert Reviewer, you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards.

This role requires:

• Strong analytical thinking
• Cultural & political awareness
• Emotional resilience
• Policy-driven, consistent decision-making

You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment.

Key Responsibilities

Content Moderation Quality Reviews including:

• Organizing or threatening violence
• Self-harm content
• Fraud, theft, vandalism, restricted goods
• Impersonation & privacy violations
• Hate speech & bullying
• Phishing, spam & malware
• Child exploitation
• Nudity & sexual solicitation
• Other policy-sensitive areas

You must apply policies with contextual and cultural understanding relevant to the German market.

Requirements

• Fluent German (written & spoken)
• Strong English communication skills
• Mandatory previous experience as a Content Moderator
• Ability to review sensitive/disturbing content
• Strong analytical & decision-making skills
• High attention to detail
• Cultural awareness & professional judgment

Training & Onboarding

• 4 weeks onsite training in Dublin
• No leave allowed during first 8 weeks (training & ramp-up)

Benefits

• Healthcare insurance
• Death in service benefit
• 20 days annual leave + 10 public holidays
• 4% pension contribution
• Performance-based bonus (role-dependent)

Important

This is a fully office-based position in Dublin City Centre.
Only candidates meeting language and experience requirements will be considered.
All background checks must be successfully completed before onboarding.

Interested?

Apply now or send me a direct message.

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