Quality Expert Reviewer

Multi-Channel Quality Expert Reviewer (Spanish Speaker)

Dublin City Centre – Onsite
€42,667 per annum
Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)
Permanent Contract | Various Start Dates

We are currently hiring a Multi-Channel Quality Expert Reviewer (Spanish Speaker) to join a leading global operations team in Dublin City Centre.

This is a fully onsite position (no remote or hybrid option available).
Previous Content Moderation experience is mandatory.

About the Role

As a Quality Expert Reviewer, you will support the quality assessment of complex client workflows across Global Operations and Global Risk Operations environments.

You will review moderation decisions and ensure alignment with strict policies and quality standards — particularly across nuanced and sensitive content areas.

This role requires strong analytical thinking, cultural awareness, and emotional resilience.

Key Responsibilities

Content Moderation Quality Reviews including:

• Organizing or threatening violence
• Self-harm content
• Fraud, theft, vandalism, restricted goods
• Impersonation & privacy violations
• Hate speech & bullying
• Phishing, spam & malware
• Child exploitation
• Nudity & sexual solicitation
• Other policy-sensitive areas

You must demonstrate strong cultural and political awareness relevant to the supported Spanish-speaking market and apply policies with contextual understanding.

Requirements

• Fluent Spanish (written & spoken)
• Strong English communication skills
• Mandatory previous experience as a Content Moderator
• Ability to review sensitive or potentially disturbing content
• Strong analytical & decision-making skill
• High attention to detail
• Cultural awareness & professional judgment

Training & Onboarding

4 weeks onsite training in Dublin
No time off allowed during the first 8 weeks (training & ramp-up period)

What Youll Get

• €42,667 annual salary
• Healthcare insurance
• Death in service benefit
• 20 days annual leave + 10 public holidays
• 4% pension contribution
• Performance-based bonus (non-contractual & role-dependent)

Interested in advancing your Content Moderation career in Dublin?
Apply now or send a direct message for more details.

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