Quality Manager

Our client, a leading packaging solutions provider based in Limerick, is seeking a Quality Manager to join their growing team. This is an exciting opportunity for a driven and experienced quality professional to take ownership of quality management activities, working closely with operations, production, quality control, and R&D teams. The successful candidate will be responsible for ensuring compliance with industry standards, supporting continuous improvement initiatives, and upholding a strong quality culture across the organization.

Responsibilities Include but Are Not Limited to the Following:

Quality Management / Leadership

• Develop and implement a robust Quality Management System (QMS) aligned with customer and regulatory expectations.

• Lead and mentor the quality team, promoting a culture of accountability and continuous improvement.

• Set and communicate clear quality goals and KPIs across relevant departments.

• Collaborate closely with Production and Quality Control to support all stages of quality assurance (IQC, In-Process, Final QC).

• Manage CAPA and Non-Conforming Product processes.

• Support internal, supplier, and regulatory audits.

• Lead and document complaint investigations and ensure timely issue resolution.

• Support R&D activities, including Design Assurance, Design Verification/Validation, FMEAs, and process validations.

Develop and implement a robust Quality Management System (QMS) aligned with customer and regulatory expectations.

Lead and mentor the quality team, promoting a culture of accountability and continuous improvement.

Set and communicate clear quality goals and KPIs across relevant departments.

Collaborate closely with Production and Quality Control to support all stages of quality assurance (IQC, In-Process, Final QC).

Manage CAPA and Non-Conforming Product processes.

Support internal, supplier, and regulatory audits.

Lead and document complaint investigations and ensure timely issue resolution.

Support R&D activities, including Design Assurance, Design Verification/Validation, FMEAs, and process validations.

Process Improvement

• Conduct audits to ensure adherence to quality standards and recommend areas for improvement.

• Drive efficiencies within quality control processes.

• Apply structured problem-solving tools such as 8D, 7-step methods, 5 Whys, and risk assessments.

Conduct audits to ensure adherence to quality standards and recommend areas for improvement.

Drive efficiencies within quality control processes.

Apply structured problem-solving tools such as 8D, 7-step methods, 5 Whys, and risk assessments.

Regulatory Compliance

• Stay current with regulatory standards and ensure ongoing compliance (ISO, BRC, etc.).

• Act as a liaison with customers and regulatory bodies during quality-related interactions.

• Ensure ethical standards and code of conduct are upheld in all quality matters.

Stay current with regulatory standards and ensure ongoing compliance (ISO, BRC, etc.).

Act as a liaison with customers and regulatory bodies during quality-related interactions.

Ensure ethical standards and code of conduct are upheld in all quality matters.

Supplier Quality Management

• Support supplier appraisal and approval processes.

• Monitor supplier performance and collaborate to resolve quality issues.

• Implement corrective actions and continuous improvement plans with suppliers.

Support supplier appraisal and approval processes.

Monitor supplier performance and collaborate to resolve quality issues.

Implement corrective actions and continuous improvement plans with suppliers.

Documentation & Reporting

• Maintain accurate quality records, metrics, and documentation.

• Generate and present regular quality reports and trends to senior management.

Maintain accurate quality records, metrics, and documentation.

Generate and present regular quality reports and trends to senior management.

Training & Development

• Develop training programs to enhance staff understanding of quality standards and procedures.

• Ensure company-wide awareness and adherence to quality policies

Develop training programs to enhance staff understanding of quality standards and procedures.

Ensure company-wide awareness and adherence to quality policies