Quality Reviewer Specialist

Are you an experienced Quality Reviewer/Content Moderator ready to move into a more specialised quality-focused role? If you´re fluent in Spanish, detail-driven, and passionate about online safety, this is your chance to make a real impact within a global Trust & Safety operation.

We´re hiring a Trust & Safety Quality Specialist to support the quality review of high-priority workflows managed by the clients Global Operations and Global Risk teams.

What´s in it for you?

• Salary: €40,000 - €43,000 per annum

• Contract: Permanent, full-time (40 hours per week)

• Shifts: Fully flexible, Monday–Sunday between 08:00–19:00

• Location: Onsite in Dublin

• Training: 4 weeks of paid, on-site training

• Start Dates: Multiple intakes available

The Role: What You´ll Be Doing

As a Trust & Safety Quality Specialist, you´ll support the quality review of workflows managed by the clients Global Operations and Global Risk Operations (GRO) teams, ensuring accuracy, consistency, and policy adherence across sensitive and high-risk content.

Your responsibilities will include quality review across:

Content Moderation

Content may include (but is not limited to):

• Organizing or credibly threatening violence

• Promoting self-harm

• Theft, fraud, vandalism, poaching, or sale of restricted goods

• Hate speech, bullying, and harassment

• Child exploitation

• Nudity, pornography, and sexual solicitation

• Phishing, spam, and malware

• Misrepresentation, impersonation, and privacy violations

• Additional content areas as mutually agreed

Identity & Access Review

• Reviewing ID verification and authenticity/access workflows

What We´re Looking For

• Fluency in Spanish (written and spoken)

• Previous Content Moderation experience (must be evidenced)

• Excellent attention to detail and a quality-first mindset

• Strong cultural and regional awareness of the supported market

• Ability to work fully onsite in Dublin City Centre

Background Checks (Required)

• Right to Work verification

• Criminal Record Check

• Credit Check

• Any additional role-related checks

What You´ll Get in Return

• Healthcare insurance

• Death in Service benefit

• 20 days annual leave + 10 public holidays

• 4% pension contribution

• Performance bonus (non-contractual and applicable to certain roles)

Ready to Step Up in Trust & Safety?

If you´re looking to progress beyond moderation into a quality-driven, specialist role, this is your opportunity to grow your career while helping keep online communities safe.

Apply now and join a global Trust & Safety team in Dublin.