Real Time Operator

Real Time Operator – Energy Systems 

Overview: 

VIOTAS is currently recruiting for a Real-Time Operator to join our growing team.  

We deploy our technology on our client sites to monitor and control their energy usage.  

A suitable candidate will be a good communicator, have a strong technical aptitude, be inquisitive, and process oriented. 

You will work with a team of talented individuals in a dynamic, challenging and fast paced environment where customer focus is essential. Your role will be to support the day-to-day operations of our portfolio of energy supply clients, this is a shift position requiring some evenings, weekends and nights. 

About VIOTAS: 

Established in Limerick, Ireland in 2013, VIOTAS set about designing and delivering new innovations to address the challenges posed by increased renewable generation in electrical grids: How can a grid be balanced when a large amount of electricity is coming from unpredictable renewable sources that are difficult to forecast and that change the fundamental principles of how grids operate? 

In response, VIOTAS developed proprietary technologies that place electricity customers at the core of the solution. By managing their electricity consumption and onsite generation in real-time, VIOTAS help balance the wider electricity grid. The company then aggregates participating customers to form Virtual Power Plants which are traded in the electricity market, competing against conventional fossil fuel power stations. This approach not only generates significant revenue for participating customers but also contributes to reducing carbon emissions. With a global expansion strategy, VIOTAS, currently with over 110 staff, operates in Ireland, Poland, USA, Australia and New Zealand. 

Key Responsibilities: 

• Monitor the performance of participating sites. 

• Provide real-time updates to the national grid operator. 

• Analyse, troubleshoot, and take ownership of site issues. 

• Liaise with clients to resolve issues. 

• Escalate site issues to the Engineering department and track their resolution 

• Create performance reports. 

• Follow defined Standard Operating Procedures. 

• Communicate operational updates to relevant stakeholders. 

• Participate in new client testing and on-boarding. 

• Prepare shift handover reports. 

• Provide administrative support to other departments. 

Essential Requirements: 

• Good organisational skills and strong attention to detail. 

• Ability to work as part of a team or on an individual basis. 

• Proficient in Microsoft Office Suite including Excel, Word and SharePoint.  

• Technically minded. 

• Excellent written and verbal communication skills. 

• Self-motivated and enthusiastic. 

• Ability to apply logic and reasoning. 

• Innovative problem solver. 

• Eligible to work in Ireland – Stamp 4 

• Professional/Working Level proficiency in English language. 

Desirable: 

• Familiar with electricity generation principles. 

Job Type:  Permanent full-time shift position including some nights and weekends. 

Location: Limerick, Ireland (on-site). 

Salary: Competitive based on qualifications, experience, and skills. 

Benefits: 

• Healthcare 

• Pension 

• Self-Directed Training Budget of €3,000 per year plus 10 days training leave 

• Annual performance-based bonus. 

• 25 days annual leave. 

• Death-In-Service benefit. 

• Dedicated People & Culture club 

Working at VIOTAS: 

At VIOTAS, we foster growth, empower with autonomy, and cultivate an inclusive, flexible work culture. Our diverse, skilled team is dedicated to pioneering innovation and excellence, fuelled by a passion for a low-carbon future. 

VIOTAS prioritise ongoing training and personal development, fostering a culture that values upskilling with dedicated budgetary support. We deeply value the well-being of our employees, reflected in a range of initiatives designed to ensure their success and fulfilment. 

VIOTAS ranked top 15 in Ireland’s Best Workplaces, and also Best Workplaces in Tech in 2023.