Receptionist - Front Office

We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.

The hours for the role vary from 8am - 11pm, with the option of early, middle and late evening shifts to ensure the team is fully covered at all times.

The role will be inclusive of weekend work.

Previous Receptionist Experience would be beneficial to this available role.

The Slieve Russell Hotel and Country Club is certified a Great Place to Work

&

Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener.

Key Responsibilities

• To ensure the smooth and efficient running of reception, to ensure all guests are warmly and efficiently looked after during their experience in the hotel.
• To ensure effective controls are implemented and adhered to, regarding making appointments, guests accounts, cash and other general duties.
• To deal with customer comments & feedback as per standard.
• Answering the telephone with the appropriate manner and responding to all messages.
• To ensure that all service provided by you is in accordance with your department procedure. 
• To have full knowledge of all hotel facilities and opening hours.

What are we looking for?

• Have good organisational skills and a professional attitude
• A professional telephone manner
• Proficient Computer skills
• Have the ability to handle busy situations and manage workload effectively
• Effective listener
• Excellent communicator and strong interpersonal skills
• Previous Receptionist experience an advantage

Recent Awards:

• Certified Great Place to Work Company 2022 & 2023
• Investors in Diversity Award
• Outstanding Employer 2024 Certified by Failte Ireland
• Excellent Employer 2023 Certified by Failte Ireland
• Award-winning five-star gold EFQM (European Foundation Quality Management) Award
• Quality Employer Awarded
• Gold Awarded for our Environmental Sustainability awarded by 50 Shades Greener

Employee Benefits, Perks & Career Opportunities working with us:

• Competitive salary and incentives
• Comprehensive training and mentoring including training academy suite of over 60 training and development modules.
• Career development opportunities gaining recognised third level qualifications
• Free access to onsite gym & leisure facilities
•  Nutritious meals provided
•  Active Employee Health & Wellbeing Programme
•  Vibrant Employee Social Club
• Company Pension & sick pay schemes
• Company Sick Pay Scheme
•  Enhanced Maternity benefits
• Discounted rates for various services including discounted rates for weddings, bedrooms, Restaurant, Spa, Golf, home and motor insurance & health insurance
• Winners of Great Place to work, Failte Ireland "Outstanding Employer" Gold Award, Investors in Diversity Bronze, Finalists in Menopause workplace Excellence awards, Quality Employer and awarded distinction in Human Resource and People Management

If this sounds like the role for you, we would love to hear from you. Apply above or email [email protected] today!